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Kia Downtown LA - Service Center

Los Angeles, CA

4.1
1,464 Reviews

1,464 Reviews of Kia Downtown LA - Service Center

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November 01, 2024

I had a great experience. It was minimal effort and timely. They were efficient and responsive to my questions. More

by MICHAELJONESTRUMPET24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omari King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Alaverdyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adalid Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Vanegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eliezer Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Elreda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roxana Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elisabeth, the Service Advisor
November 01, 2024

Great service fast and efficient. Jeff was great and helpful and answered all my questions More

by ROYALTMEDIA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
October 31, 2024

Very good customer service skills. And very good time management skills as well. I would recommend any of my friends about Downtown Kia Service Department. More

by michaelwashing540
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maya Fakih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Elreda
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2024

Super easy to use! They took care of me and my car. Best service one can ask for. More

by SEBASTIANPROKIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maya Fakih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Vanegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eliezer Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Elreda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roxana Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2024

My representative "Michaela Nicolas" was the best, only location was hard to find, and I got my car on time, and prompt More

by PAYMANUSAWEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michaela Nicolas
October 30, 2024

Fue muy amable y me explico muy bien todo loque nesecitaba para mi carro gracias More

by PATTYGALVAN1210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maya Fakih
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2024

Service tech acknowledged the issue but denied to fix it and blamed on manufacturing design flaw. More

by Sleepycs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeffery moratays
October 29, 2024

I arrived early but they let me be in the rotation. The process of a recall was done quickly. More

by graciela.marshall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maya Fakih
4.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2024

I have purchased 3 Kia’s from Kia DTLA. My salesman Pablo and finance manager Andy were the main reason I have returned . They go a love and beyond More

by MS.CONGENIALITY.1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy finance manager & Pablo salesman
October 28, 2024

Still waiting for completion of the recall process and when will it be completed why must I write 15 words this makes no sense last time I play this game with you More

by MW8922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Doe
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