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Kia Downtown LA - Service Center

Los Angeles, CA

4.1
1,458 Reviews

1,458 Reviews of Kia Downtown LA - Service Center

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June 21, 2024

Service was solid, it took a little longer then expected however the service was still good. More

by SHANXX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Rodriguez
June 21, 2024

The experience was pretty easy but the wait was too long to check in. Kia needs a bigger service space. Desiree was very helpful and made sure I didn’t wait when I picked my car up. More

by Hoyersheila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn’t work with anyone in sales
June 21, 2024

They were very helpful and professional. They made me feeling like part of the .family. More

by burnrivero
Recommend Dealer
Yes
Employees Worked With
Service assistant
June 21, 2024

Quick service. Attended me promptly. Answered my questions. Kept me informed via text. Quick turnaround More

by argentina_jm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
June 20, 2024

Great service all the time long wait but good communication on the update of the car More

by KYAYA2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not remember
June 20, 2024

Bien. satisfecho con el servicio. un poco tardado pero muy contento con la ayuda gracias More

by ELCHORRITO71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Servicio
June 20, 2024

Excellent service, have complains. every time I come they always know how to help me/us. More

by YURYCRUZZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maya Fakih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Alaverdyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eliezer Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Elreda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
June 20, 2024

Had some work done. Was told that it was going to take 3-4 more hours than planned. Was given a courtesy shuttle ride home. Complimentary text when my car was done. Uber More

by DEACONDARYL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
June 17, 2024

Excelente volvería a llegar otra ves muy pronto no llevaba cita pero me atendieron igualmente More

by angedonis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not in the listed
June 16, 2024

Great Customer Service. Thank you for taking the time to assist me, I appreciate it More

by spoiledone213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raven
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