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Kia Downtown LA - Service Center

Los Angeles, CA

4.1
1,458 Reviews

1,458 Reviews of Kia Downtown LA - Service Center

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June 30, 2024

Rios and Walter are professional and friendly. Gratefully, I did not have to wait long. More

by orangegrr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rios, Walter
June 30, 2024

Good service - next day appointment availability too . It wasn’t too busy but all was good More

by ayaxnm921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Vanegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2024

First time going to this location for a routine service and oil change. Elizabeth was very helpful. I was out in about an hour. More

by Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Ramirez
June 30, 2024

Efficient on time and willing to help. Also followed up with texts. When calling also very helpful More

by vanessa.wiater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
June 30, 2024

Everyone is friendly, great customer service. I’m satisfied with my experience. I would recommend others to visit Kia Downtown Los Angeles. Very satisfied customer. More

by TRACY.THOMAS534
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misale Rios
June 30, 2024

Rude, hostile, and unhelpful every time I go here. Whack af. Going to drive over an hour to Irvine for the things they refused to deal with so I don't get treated like dirt. More

by shi5678
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Didn't work with any of these ppl
June 30, 2024

Arturo is a great service provider. He is knowledgeable, welcoming, and the reason why I go to this location for my Kia needs. More

by MAGGIEMLATORRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
June 30, 2024

I enjoyed the experience at KIA downtown Los Angeles every one was very professional I would like to say thank you and keep up the good work More

by outback64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Ramirez
June 30, 2024

Great attitude and always happy to help me every time I come in. Everything is very easy to get to. More

by MRDAZED92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie
June 29, 2024

Arturo has been extremly helpful with all my concerns. Do trust their mechanics and cars More

by kcalfri99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
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