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Kia Downtown LA - Service Center

Los Angeles, CA

4.1
1,458 Reviews

1,458 Reviews of Kia Downtown LA - Service Center

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July 11, 2024

GREAT SERVICE AND THEY TAKE CARE OF YOUR KIA NEEDS! THE WAIT CAN BE LONG BUT HEPFUL More

by CLASSSC3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Espinoza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Hernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2024

Took my car in for recall was told they inspected my vehicle checked brakes,battery etc. We recently did an oil change due to an upcoming trip and to our surprise our battery needed to be replaced even More

by RACHEL_GALLEGOS0721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
n/a
July 07, 2024

A great job for Julie. Very attentive. And the service was fast. Didn't wait very long More

by DENICEMORA63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie
July 06, 2024

My experience with your service center was deplorable and unsatisfactory. And I will not return. More

by soulato1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Julie Romero
July 05, 2024

I had a wonderful experience with this Kia Dealership. They were prompt, professional and thorough. More

by JULIA.C.SABATINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember her name, but she was kind, helpful and quick.
July 05, 2024

A great dealership to go take your vehicle And great service and on time A More

by espinoza10carmen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Idk
July 05, 2024

They were quick & easy! My service partner kept me informed and he called me about any thing he felt like i should know. he made the process easy! More

by KENISHAMCKINLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omari King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Alaverdyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adalid Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Vanegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eliezer Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Elreda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roxana Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2024

My appointment was @1:20pm didn’t get checked in till 2:25pm. I was waiting in my car for over an hour. It then took over 2 hours for the service and all I was getting was an oil change and tire rotation More

by MAYRA073191
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan
July 05, 2024

I had a great experience. Everything went well. They have great snacks and drinks in the waiting area. More

by MTRIPLETTMONICA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maya Fakih
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2024

Good customer service and very friendly time waiting was very good we didn't wait long for my car to be finished More

by TWINS7265
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roxana Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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