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Kia Downtown LA - Service Center

Los Angeles, CA

4.1
1,458 Reviews

1,458 Reviews of Kia Downtown LA - Service Center

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August 19, 2024

I get too many emails emails. It’s like I have no clue how many times I’ve had a message from you More

by santosacampos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Hernandez
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2024

This location is very slow. I waited almost an hour before getting checked in. That's with an appointment. More

by SHAREIABLOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
August 18, 2024

Mike, service advisor was grea! . Communicated via text with video included plus the multipoint inspection. More

by CRLR08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike, service dept
August 18, 2024

They were a pleasure to deal with made our negotiations easy and pretty fast. They were honest and upfront. More

by MG3285
Recommend Dealer
Yes
Employees Worked With
Jack in sales and Jimmy in management
August 18, 2024

Elizabeth Ramirez is the best service advisor. She provides first class service that's better than BMW, Mercedes, Land Rover and Lexus. More

by JJYOON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Ramirez
August 17, 2024

easy drop off and service done no problems love my maintenance warranty itis a must have when purchasing your car More

by blkwmn2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maya Fakih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Elreda
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2024

Went to DT LA to buy an extended warranty on my 2019 Kia Niro. Woman finance Mgr did a great job. I purchased a comprehensive warrenty that will cover my car for another 5 years until my car is 10 yrs old More

by b413
Recommend Dealer
Yes
Employees Worked With
I worked with the woman finance manager and the general manager of DT Los Angeles..
August 16, 2024

Great customer service thank you guys especially the person that helped me thank you again More

by EDDRUIZ357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omari King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Alaverdyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adalid Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Vanegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eliezer Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Elreda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roxana Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2024

I was very pleased with the service of my Kia Soul EV and will be returning More

by bailey_kims
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maya Fakih
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2024

Wonderful service from Leo lopez helping me find my Kia sorrento hybrid. He listened to what I wanted and I left with a Beautiful new car. More

by GINAAMMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Lopez
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