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Kia Downtown LA - Service Center

Los Angeles, CA

4.1
1,452 Reviews

1,452 Reviews of Kia Downtown LA - Service Center

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August 24, 2024

Horrible! !! I took my car for a check engine light and oil change they gave it back to me with a low tire pressure light More

by christeippy1313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2024

Overall a hassle to get anything done miscommunication, false hopes and some staff not all rude ! More

by emmjay120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathon
August 23, 2024

The drop off was easy this time and service team was attentive and helpful. Service was done as stated and in time frame discussed. More

by jrwolly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikaela Nicholas
August 23, 2024

Great and excellent customer service and they get right on the job and my car is driving better to me I recommend getting your car serviced with downtown Kia anytime More

by AJENKINS.JENKINS954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maykel avanecian
August 22, 2024

Mike was really great helping everything fast and smoothly. Great customer service and friendly vibe. More

by KYUNGKUK.KEVIN.KIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Avanecian
August 22, 2024

very good costumer sieves and very fast on the sirves on time no delay on the job More

by baltierrasamuel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
desiree rodriguez
August 22, 2024

Was fast and professional work workers were polite and RESPECTFUL all r Way through process More

by JMEPALMERIN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maya Fakih
3.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Espinoza
3.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Hernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

Arturo, it’s always the best help he goes above and beyond with providing customer service. More

by ernestinanavarro.personal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Rios, Steve, Johnny Lopez
August 21, 2024

Great Service always! !!clean and nice facilities, workers are friendly, close by my location staff very professional More

by Marco M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roxana Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

The service of the staff is kind. but it takes too long. Still, I was glad that the staff were kind. More

by KJHEVER0908
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maya Fakih
4.0
This rating includes all reviews, with more weight given to recent reviews.
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