Kia Downtown LA - Service Center

The service rep. that assisted me was wonderful. He explained the service required and the upcoming service. My car needed additional attention and he took the time that assisted me was wonderful. He explained the service required and the upcoming service. My car needed additional attention and he took the time to explain that to me also including the additional cost. More

All staff at the service department are very nice. They are very busy, but they were smiling and nice when I asked a quetion. I am very satisfied to get the service done there.  They are very busy, but they were smiling and nice when I asked a quetion. I am very satisfied to get the service done there.  More

very pleased with customer service happy that I didn't have to wait long time,,, have to wait long time,,, More

Very quick service and Jay was awesome. Made my oil change easy thank you for your help. Made my oil change easy thank you for your help. More

Great job thank you he give me great service and help me out a lot out a lot More

I had an appointment and still had to sit in my car in a line for an hour before I could hand over the keys, then the service took another 2+ hours. Once I could actually talk to a service person they were line for an hour before I could hand over the keys, then the service took another 2+ hours. Once I could actually talk to a service person they were helpful, but I think the wait time here is way too long. More

The customer service is really amazing and very thorough inspections with detailed video for us to be knowledgeable of our vehicle inspections with detailed video for us to be knowledgeable of our vehicle More

The service was extremely helpful and fast. Desiree explained everything to me and made the experience really easy to understand. I really appreciate her help in making sure my car is in the be Desiree explained everything to me and made the experience really easy to understand. I really appreciate her help in making sure my car is in the best shape possible. More

The staff is always attentive! Whether you wait at the shop or drop off your vehicle you know that the turnaround time is quick and efficient. Whether you wait at the shop or drop off your vehicle you know that the turnaround time is quick and efficient. More

Adam was kind and nice. He was able to get us the car that we needed. He was able to get us the car that we needed. More