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Kia Downtown LA - Service Center

Los Angeles, CA

4.1
1,458 Reviews

1,458 Reviews of Kia Downtown LA - Service Center

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September 08, 2024

Kia Downtown LA was very professional and kind, so if I need to change my car, I will choose here one more time. More

by Kyungran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maya Fakih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2024

Kia downtown is fast, efficient, and offer the best customer service! I was amazed on how fast they worked on my vehicle! More

by DIVADRM1327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michaela Nicolas
September 08, 2024

My rep, Misael, was really kind and considerate. Amazing customer service and very personable. Thank you! More

by TAKAYLAPCARLTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misael
September 08, 2024

It took then about 25 min to get my truck but I got what I need it and they gave us popsicles to cool of More

by Isnisha.teague
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
September 07, 2024

I had to sit in my car forming a line out in the street for over an hour past my scheduled appointment time just to get checked in. More

by cargomaniz75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Romero, Jeffrey Morataya
September 06, 2024

The person that help me out did a wonderful customer service and is also good on his job More

by anamay80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric espinoza
September 06, 2024

Good customer service and fast. Rep is nice and very details in explaining how it works More

by VANESSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michaela Nicolas
September 06, 2024

The problem in the car is still the same and the plus is that they have a thief that goes digging around the car's stoled from my car where the glasses go almost $40 More

by wroldan2.wr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Alaverdyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2024

Perfect everything ❤️ Go for it Best of the best. Recommend for next buyer, go right away no waiting More

by SOKUNTHIMNGETH6162
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Makcus great work
September 05, 2024

Jeff was helpful and kind and got the job done quickly! Losing a key is never great but he made it as painless as possible! More

by Thebaxteractor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff in Service
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