Kia Downtown LA - Service Center

The dealer Adam Kim was extremely polite and helpful. He answered all my questions and always was available but never pushing. Give him 10/10 He answered all my questions and always was available but never pushing. Give him 10/10 More

Fast to pick up the phone. Told me to bring it in asap. Was immediately helped. Hardly a wait time. Told me to bring it in asap. Was immediately helped. Hardly a wait time. More

Chris is a superstar sales guy, i recommend going through him on all your car needs him on all your car needs More

They never checked my tire pressure when serving for oil change. It says 35 psi on all tires, but it’s not true. I came in to check on other things with my car and they could never find the issue while othe change. It says 35 psi on all tires, but it’s not true. I came in to check on other things with my car and they could never find the issue while other dealers can find. They do lazy work here. It’s not the first time I deal with them. After this I would never come back. When I came back saying that your boy lied about my tire pressure, what else is he being lazy about? The rep didn’t offer me any solutions. In semantics words he basically told me to eat it. In other words, they treat you here this way. “Give us your money and you’ll be lucky if we actually do the job.” I bet you this is their motto. It’s ok. I can go and spend my money elsewhere. Also the slowest line ever. Lazy work. More

Makayla was great. She was friendly and provided great service. I wish I was told about the free shuttle service before my appointment however. That would have saved my She was friendly and provided great service. I wish I was told about the free shuttle service before my appointment however. That would have saved my family from taking the time to do me a favor by giving me a ride. More

Booked an appointment for a check engine light. Was told it could take 24-48 hours to diagnose the problem. I had intended to stay in the lounge, but instead headed home on the metro. In the mea Was told it could take 24-48 hours to diagnose the problem. I had intended to stay in the lounge, but instead headed home on the metro. In the meantime, a “courtesy” safety inspection was performed and tech claimed a brake light was out. It wasn’t. Btw I requested an estimate on fixing the light but never got an estimate. At home 3 hours later I got a call that car was checked, engine light cleared and car was avail for pickup. More

The service was spectacular. Beyond convenient, you assisted me when I drive up! Arturo Rios was a consummate professional! Beyond convenient, you assisted me when I drive up! Arturo Rios was a consummate professional! More

Very friendly, willing to go the extra mile. Always on time with my service. I always receive a text or email when my car is complete. I’m very pleased. Always on time with my service. I always receive a text or email when my car is complete. I’m very pleased. More

Me encanta elbservicio. la amanilidad.y ayuda profesional del sr hector..muy conpeyente y extraordinario ayuda la amanilidad.y ayuda profesional del sr hector..muy conpeyente y extraordinario ayuda More

It was longer than I expected but i was satisfied services and facility. I’m still waiting for part order call. services and facility. I’m still waiting for part order call. More