Kia Downtown LA - Service Center

Very pleased with all my service done desery was very helpful and explained really well step by step helpful and explained really well step by step More

Excellent Service Experience at Kia of Downtown! I recently had my car serviced at Kia of Downtown, and I couldn’t be happier with the experience! The staff was friendly, professional, and effici I recently had my car serviced at Kia of Downtown, and I couldn’t be happier with the experience! The staff was friendly, professional, and efficient from start to finish. They kept me informed throughout the process, ensuring that all my concerns were addressed. The service team did an outstanding job on my vehicle, and it was ready on time, exactly as promised. I really appreciated the transparency and care they took with my car. It's clear they take pride in providing top-notch customer service. I highly recommend Kia of Downtown for any car service needs – they’ve earned my trust and my future business! More

Excellent and fast Service, very kind and helpful service advisors. Easy to schedule appointments, very responsive team. advisors. Easy to schedule appointments, very responsive team. More

Thank you the service was great. I came in for a recall but also got my two front tires replaced along with an alignment I came in for a recall but also got my two front tires replaced along with an alignment More

Good and fast service we did not expect the wait time to be that quick be that quick More

I was helped by Ahtziri who gave me excellent service, asked the mechanic whatever she didn't know so as to give me complete answers and she was very personable and eloquent. asked the mechanic whatever she didn't know so as to give me complete answers and she was very personable and eloquent. More

The dealer Adam Kim was extremely polite and helpful. He answered all my questions and always was available but never pushing. Give him 10/10 He answered all my questions and always was available but never pushing. Give him 10/10 More

Fast to pick up the phone. Told me to bring it in asap. Was immediately helped. Hardly a wait time. Told me to bring it in asap. Was immediately helped. Hardly a wait time. More

Chris is a superstar sales guy, i recommend going through him on all your car needs him on all your car needs More

They never checked my tire pressure when serving for oil change. It says 35 psi on all tires, but it’s not true. I came in to check on other things with my car and they could never find the issue while othe change. It says 35 psi on all tires, but it’s not true. I came in to check on other things with my car and they could never find the issue while other dealers can find. They do lazy work here. It’s not the first time I deal with them. After this I would never come back. When I came back saying that your boy lied about my tire pressure, what else is he being lazy about? The rep didn’t offer me any solutions. In semantics words he basically told me to eat it. In other words, they treat you here this way. “Give us your money and you’ll be lucky if we actually do the job.” I bet you this is their motto. It’s ok. I can go and spend my money elsewhere. Also the slowest line ever. Lazy work. More