Kia Downtown LA - Service Center

jaimie almanza was fabulous!!!! i have had my kia soul serviced at several different locations and downtown kia has by far given the best customer service!!!!! jamie almanza was s i have had my kia soul serviced at several different locations and downtown kia has by far given the best customer service!!!!! jamie almanza was so professional, thorough, and kind. he went out of his way to make sure my car was taken care of in a timely manner. it is rare these days to get the wonderful service jamie almanza provided. he really takes pride in his work and that is something that makes a difference for me!! More

Great & friendly service. Would recommend :) Thanks ! I went for my 1st service, oil change service for my Kia Optima. Fast & friendly service. Nice waiting area with snacks, refreshments & TV to keep y I went for my 1st service, oil change service for my Kia Optima. Fast & friendly service. Nice waiting area with snacks, refreshments & TV to keep you entertained while you wait. More

Well organized and speedy service! Went in to get a routine oil change when greeted with a smile from a gentleman with an ipad. Had a very quick exchange of information and waited for l Went in to get a routine oil change when greeted with a smile from a gentleman with an ipad. Had a very quick exchange of information and waited for less than hour. Really loved the end where I was told about the findings of the car. The gentleman that assisted me was impressively informative and genuinely seemed to care while telling me about the needs and concerns of my vehicle. I'd expect this sort of service from a caring relative but it was the first time that I was treated this way and I LOVED it!!!! Best customer service that I ever received from this dealership. More

service for my cars need excellent maintenance service was provided for cars need. appointment time was pre scheduled and was kept right on time as I arrived early for my serv excellent maintenance service was provided for cars need. appointment time was pre scheduled and was kept right on time as I arrived early for my service...even received senior discount :-) More

Fast efficient service My appointment time was honored, my service rep provided pressure free recommendations and I will be back in a couple of months to purchase a new set My appointment time was honored, my service rep provided pressure free recommendations and I will be back in a couple of months to purchase a new set of tires. I was planning to go elsewhere, but I appreciated the service so much there is no reason. Thank you for the improvements you continue to make for your customers. More

The service manager I thought new was super .. better than my last experience. I watched him perform multitasking while I was waiting my car and he was so super...I forgot his name. better than my last experience. I watched him perform multitasking while I was waiting my car and he was so super...I forgot his name. More

It was excellent service and fast When I call to make the appointment they told me it will take about four hours. I asked to be out of my work for the time, but it was less than an ho When I call to make the appointment they told me it will take about four hours. I asked to be out of my work for the time, but it was less than an hour I was very happy and please with the services, coffee and snacks thank you so much More

Great customer service Had a good experiencd. Even though it took about 2 hours it didn't feel that way. They have different ways as entertaiment. TV was avaialble and diffe Had a good experiencd. Even though it took about 2 hours it didn't feel that way. They have different ways as entertaiment. TV was avaialble and differe t snaks as well More

Excelente El personal de Kia es muy profesional. Especialmente Jaime Almanza el servicio fue muy rápido y muy profesional. Tienen excelente equipo de trabajo. El personal de Kia es muy profesional. Especialmente Jaime Almanza el servicio fue muy rápido y muy profesional. Tienen excelente equipo de trabajo. Revistas Coffee Airé acondicionado Sillas muy cómodas ME hacen sentir un cliente importante. More

Excelent!!!! I wanted to book the appointment online and I could not. I did it by phone, the appointment was fast, they took care of me very quickly, they took me I wanted to book the appointment online and I could not. I did it by phone, the appointment was fast, they took care of me very quickly, they took me on a shuttle to a mall to wait the 2 hours of service, they came to pick me up. Really the service and friendliness of all is excellent. More