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Kia Downtown LA - Service Center

Los Angeles, CA

4.1
1,464 Reviews

1,464 Reviews of Kia Downtown LA - Service Center

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September 22, 2024

The staff assigned to deal with and take care of customers are amazing, quick, polite and accurate! More

by lozano211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Rodriguez
September 22, 2024

The staff were all nice and good. I especially appreciate Jeffrey's assistance. Will visit again! More

by 2688555
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Morataya
September 22, 2024

Very courteous and friendly staff. Desiree is the best. She made everything very easy to understand and took her time to answer all of our questions. More

by jcromero7977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omari King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Alaverdyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adalid Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Vanegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eliezer Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Elreda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roxana Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Desiree Rodriguez was great
September 21, 2024

Too expensive service. Long waiting time. Otherwise, it's a kind attitude. I think the service would be better if customizing is possible. More

by Ivynoel330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zelaya
September 21, 2024

Kia from downtown Los Angeles is the best dealer to go buy cars and to go get your car serviced. They give great customer service and made me feel comfortable that I went back many times now. Desire Rodri More

by NORAIMAMARTINEZ/JOSE RODRIGUEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desire Rodriguez
September 20, 2024

All went well. Seemless processes. Friendly staff…,financing was easy… I would buy another car for them. More

by BRANDALYN.A.ALEX12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maya Fakih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elijah
September 20, 2024

Arturo was professional, kind and friendly. Filling out the paperwork and then waiting while the Kia was being fixed went smoothly. And, the maintenance work was done much faster than anticipat More

by Ame
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Rios
September 20, 2024

As always I got treated with respect and a good attitude from all the service department More

by laly567
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo service department
September 20, 2024

In the service department, Mike was very nice and easy to work with. He was responsive, helpful and kind. Thanks for the help with everything. More

by ERIC.PINCUS
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mike
September 19, 2024

Excelente servicio de Julie Romero ,tiene Ética, Atención al Cliente,Empatia para el cliente,profesionalismo,amabilidad,cortesía, por todo eso muchas felicidades por su atencion,ojalá y así fueran More

by Famagos103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Romero ,Servicio Automotriz
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