Kia Downtown LA - Service Center

Closest dealership so by default always go here. It is always crowded which I'm sure so are the others but they try there best to get you in and out. Customer service is good and pleasent. always crowded which I'm sure so are the others but they try there best to get you in and out. Customer service is good and pleasent. More

Great Service professional wait time was not that long explain other services need to take off. explain other services need to take off. More

The person helping me was the best customer service rep I’ve had there. In the past I’ve always had to mine information from them and track them down to see where my car was after I had been there for 2 to I’ve had there. In the past I’ve always had to mine information from them and track them down to see where my car was after I had been there for 2 to 3 hours but this time he provided me with ample information and came to find me the second it was done. Very refreshing. More

My service provider Manuel Miramontes , was very helpful and excellent with my service. JD also assisted me. I have no complaints about the service received and excellent with my service. JD also assisted me. I have no complaints about the service received More

Kia of Downtown Los Angeles has the best Service Department in the LA area. Service Consultant, Emilio and Mechanic, Ben truly demonstrate professionalism and outstanding customer service. Their att Department in the LA area. Service Consultant, Emilio and Mechanic, Ben truly demonstrate professionalism and outstanding customer service. Their attention to detail reflects in the quality of workmanship on our vehicle. They go above and beyond to make sure we are completely satisfied. Both of these employees are truly an asset to Kia of Downtown Los Angeles. More

The Service Team is very Professional and Helpful.They The Service Team is very Professional and Helpful. They were very friendly and excited to help me with my issues. They were quick to help The Service Team is very Professional and Helpful. They were very friendly and excited to help me with my issues. They were quick to help More

When I arrived I was first in line, and was approached within minutes to be signed-in for service. Although it was about a 2 hour service time, I was able to travel into downtown L. A. to s favorite shop within minutes to be signed-in for service. Although it was about a 2 hour service time, I was able to travel into downtown L. A. to s favorite shopping center and spend the waiting time there. I was one-half block away from the dealership when I received the call saying my vehicle was ready, so overall it was a very good experience. More

Check in time was a little long, but service advisor was very nice and the service was done quickly. Julie was very friendly and professional. very nice and the service was done quickly. Julie was very friendly and professional. More

Great customer service! I was not displeased with any of my time at the Kia service center. My service representative was very kind and amazing. my time at the Kia service center. My service representative was very kind and amazing. More

Excellent work done to my car I am very happy with the job they did thank you Kia downtown la will be going back f job they did thank you Kia downtown la will be going back f More