Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,458 Reviews of Kia Downtown LA - Service Center
Sort by
Verified Customer
September 23, 2021
For the service center - There is honestly no real point in making an appointment here. I went in 9am on the dot on a Tuesday and didn't get physically checked in until 10 (with a 9am appointment). They sai in making an appointment here. I went in 9am on the dot on a Tuesday and didn't get physically checked in until 10 (with a 9am appointment). They said it wouldnt be ready to check out until possibly 6pm just for a diagnostic (which they also quoted $200 for). I'll probably and unfortunately never come back here. To be fair, people were friendly, but there's just no real order of business at this location. More
by benharthun
Employees Worked With
September 23, 2021
Have been getting my cars serviced at this service center for over 5 year, had bad experiences in the past but recently the service has improved substantially. My advisor Julie was very attentive to my quest for over 5 year, had bad experiences in the past but recently the service has improved substantially. My advisor Julie was very attentive to my questions and gave great customer service. More
by MARIO Cristales
Employees Worked With
Julie - Service Dept.
September 21, 2021
Gabriel was extremely helpful and assistant with every question and concern I had had coming in for my appointment on September 20th, 2021. Great service from Gabriel and the entire service department wor question and concern I had had coming in for my appointment on September 20th, 2021. Great service from Gabriel and the entire service department working that day. More
by wiliamjm1993
Employees Worked With
Gabriel Gazdzhyan
September 20, 2021
It was a smooth experience, and on Sunday. Very convenient. Love DTLA Kia! Thanks guys! convenient. Love DTLA Kia! Thanks guys! More
by SETHINLA
September 17, 2021
The experience has always been very professional and on The experience has always been very professional and on time, great nice and excellent work The experience has always been very professional and on time, great nice and excellent work More
by GRANNYKP30
Employees Worked With
Other Employees :
Frankie Garcia, Brandon Elsafty, Brian Barajas
September 16, 2021
Experience was quick and easy. I’d definitely recommend any friends and family to Kia of Downtown Los Angeles any friends and family to Kia of Downtown Los Angeles More
by Corey H
Employees Worked With
