Kia Downtown LA - Service Center

Emilio was excellent in his dealing with my vehicle and myselft. we have a total of four Kias that we will bring for service. myselft. we have a total of four Kias that we will bring for service. More

Dealers are cheap. Overall, improvement is needed.Kia Motors is so good. It would be nice if it was a dealer facility like Lexus, not cheap. It was my first service, and I received $225. I bought a car f Motors is so good. It would be nice if it was a dealer facility like Lexus, not cheap. It was my first service, and I received $225. I bought a car for an additional 10,000 dollars. I don't feel good. Is it Kia Motors' policy? More

Excellent customer service and prompt service to detail I would recommend it to other people would recommend it to other people More

The rep that assisted me with my appointment for my oil change was great and the service was fast. change was great and the service was fast. More

Me Encanto El sevicio amable gracias Emilio!!por tu ayuda eres un campeon Estero vete pronto eres un campeon Estero vete pronto More

EMILIO QUINONEZ Service experience was fast and efficient. Would recommend and return for future services. efficient. Would recommend and return for future services. More

Emilio was good in customer service. Steven was very Emilio was good in customer service. Steven was very inviting and was able to assist . Emilio was good in customer service. Steven was very inviting and was able to assist . More

It was ok. I wanted more work done and they didn't communicate well about how much they would be able to do. I also was trying to get a new license plate attached and there was just a bunch of miscomm communicate well about how much they would be able to do. I also was trying to get a new license plate attached and there was just a bunch of miscommunication that they didn't have great customer service around even though it was a simple ask. More

Great customer service and issues was handling no worries I’ll be back again thanks I’ll be back again thanks More

The guy told me I had to pay all this extra stuff for my engine because I got replaced because of the recall and I was willing to pay for it then when I got the bill I noticed that he put per customer's req engine because I got replaced because of the recall and I was willing to pay for it then when I got the bill I noticed that he put per customer's request I did not request cabin filters filters cabin filters are heard not that important they are important but not that important I told him specifically I will only pay for the stuff that's needed for my engine and he added on a whole bunch of stuff then they tried to charge me for putting on the drivebelt how are you going to charge me for putting on the drivebelt And that's literally a part of fixing the engine And on top of all that he had my car for almost 2 weeks I didn't say that I didn't complain but in that whole 2 weeks he only called me one time in time never updated me if it wasn't for the nice ladies at the service desk I wouldn't ever knew nothing about my car More