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Kia Downtown LA - Service Center

Los Angeles, CA

4.1
1,458 Reviews

1,458 Reviews of Kia Downtown LA - Service Center

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November 04, 2021

i been a customer since 2014 took my car for service this time i was in and out great customer service clean waiting room with free wifi More

by ALVARADOHR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emilio Quinonez
November 03, 2021

I rescheduled here from a different Kia and I will permanently be a customer. I came in for several services. I was directed services I actually needed and would benefit me most. The services were ti More

by RACHSHANN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emilio
November 03, 2021

Goood customer service number , great service………. Gooo md good good goood goood service goo goof More

by amayawashington21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Alaverdyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2021

My tire covers were removed for the repair process and were not but back on afterwards. I almost drove off without noticing. Awful customer service! More

by raretalent61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Raymond Vanegas
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2021

I will never come back. It was horrible customer service, never started on my car until I went up three times. I waited 4 hours for a wire change and they wanted to charge me for a blown bulb, which I had fi More

by SONIA.1WONDER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
It is on the work order
October 30, 2021

I like that besides my routine service they advise me that my car needs further maintenance or parts to make my car life extend. More

by FERNANDO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandra
October 29, 2021

Clean and spotless, good experience , advisor courteous and professional . Waiting room clean , bathroom clean. Waiting time for car to be done quick More

by mabmike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
EMILIO QUINONEZ
October 29, 2021

It was great service an good customer service did everything I need it in a timely manner. More

by santiagomen01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omari King
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2021

I took my truck in for service yesterday evening and I specifically asked if they put air in my tires, Emilio Quinonez stated that they did and instead of double checking he let me drive off. My tires wer More

by skykash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Emilio Quinonez
October 27, 2021

It was a fast and great experience very friendly staff and very helpful make sure that I was comfortable while I was waiting for to get my oil changed More

by oleta524
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jat
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