Kia Downtown LA - Service Center

Service was timely, appointment time was punctual! Customer service rep was extremely friendly, helpful and courteous! Customer service rep was extremely friendly, helpful and courteous! More

My service person was very kind and personal… thanks Emilio,! However I didn’t not get any suggested or needed updates of service for my car and when I got home and started reading the invoice it said I Emilio,! However I didn’t not get any suggested or needed updates of service for my car and when I got home and started reading the invoice it said I declined. Which was false!!! I never was informed of any other needs that were important or required to get done. More

They were very nice and helpful. I waited about an hour for the process and walked out with my brand new car for the process and walked out with my brand new car More

Muy buena atención, servicio rápido, julie guerrero fue muy amable, cortes , atenta y buen servicio. muy amable, cortes , atenta y buen servicio. More

Nice customer service, The waiting time, is not long. The dealer and the service department are not far from my home. The dealer and the service department are not far from my home. More

Quick in and out. Especially happy with getting discount after mentioning past promise for new vehicle after mentioning past promise for new vehicle More

Loved my experience here. I took my new car there and got the 10,000miles updates done to my vehicle. the work was nice, smooth, and quick and the car drove better than ever afterwards. the 10,000miles updates done to my vehicle. the work was nice, smooth, and quick and the car drove better than ever afterwards. More

From the minute I walked in Manuel provided excellent customer service. Very knowledgeable and very friendly. customer service. Very knowledgeable and very friendly. More

Took my Kia Telluride to get a the blind-spot sensor reset, and it's been 10 days, and they still have no updates for me. I had to call corporate MYSELF to open up a case with a tech, so that he could r reset, and it's been 10 days, and they still have no updates for me. I had to call corporate MYSELF to open up a case with a tech, so that he could reach out to the analyst at Kia of LA. My service advisor Emilio Quinonez has gave me the run around since day one. I call him, and I either get no call back or he calls right before end of day when it's too late to get anything taken care of. Terrible service! I wouldn't recommend it. More

It is great service to the clients I really recommend these people to do my car service these people to do my car service More