Kia Downtown LA - Service Center

I HATE THIS PLACE WILL NEVER GO BACK HERE. THE STAFF IS RUDE AND YOU WILL WAIT FOR OVER 4 HRS FOR AN OIL CHANGE RUDE AND YOU WILL WAIT FOR OVER 4 HRS FOR AN OIL CHANGE More

they were 30 minutes late and had no disregard for the customers I will never ever go there again . the second customer service rep was not even there till 45 minutes late. when the first guy go there he customers I will never ever go there again . the second customer service rep was not even there till 45 minutes late. when the first guy go there he looked like he just woke up horrible customer service More

Kia of downtown LA offers good service/clerks are really helpful and with such a good attitude! helpful and with such a good attitude! More

I was quite happy with the speed, friendliness, and going the extra distance to provide a discount on a first maintenance visit, even though the lease seller later said this was never promised. the extra distance to provide a discount on a first maintenance visit, even though the lease seller later said this was never promised. More

The staffs are helpful especially the one encharge to facilitate the service of my vehicle. facilitate the service of my vehicle. More

Everyone at the Service Center was helpful and answered all my questions. I especially want to acknowledge Manual Salinas's professionalism and excellent service. all my questions. I especially want to acknowledge Manual Salinas's professionalism and excellent service. More

Trying for days now to get someone to return the call regarding the repairs they forgot to look into to the visor clip and a part I needed for the center console. regarding the repairs they forgot to look into to the visor clip and a part I needed for the center console. More

Not the employees' fault but it seemed like Service was understaffed and so it took 3.5 hours for an oil change! understaffed and so it took 3.5 hours for an oil change! More

This was my first time here as it was the first service to my new car. The Customer Service was great the people were nice and helped me. The only issue I had was actually getting inside. There isn't much to my new car. The Customer Service was great the people were nice and helped me. The only issue I had was actually getting inside. There isn't much direction when it comes to how to get inside. Too many cars blocking the street. More

my questions were answered well and in a timely manner. The customer service was thoughtful . The customer service was thoughtful . More