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Kia Downtown LA - Service Center

Los Angeles, CA

4.1
1,452 Reviews

1,452 Reviews of Kia Downtown LA - Service Center

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December 03, 2021

Everything went smooth, Thx so much Alejandra see u next time. Hope I can upgrade one day to a nicer vehicle. 😊 More

by FTAGELICA1986 \Angelica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandra
December 03, 2021

Julie was great, she was fast and precise. She was very informative and straight forward. Will definitely be back with Julie R. More

by boser_gee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Romero
December 02, 2021

Julie is the most professional service advisor I have ever met in my life. The service is excellent. Please continue the great work…! Thank! More

by jimforteza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Romero
December 01, 2021

After finishing the service, When I got home realized the engine lights and all of the related front lights were turned off which was very dangerous if driving at night. That’s why I’m not satisfied with the More

by AIDA.ZARAFSHANI66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don’t remember the person’s name
December 01, 2021

I HATE THIS PLACE WILL NEVER GO BACK HERE. THE STAFF IS RUDE AND YOU WILL WAIT FOR OVER 4 HRS FOR AN OIL CHANGE More

by DEANNADARRETT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don’t see anyone I worked with
November 30, 2021

Kia of downtown LA offers good service/clerks are really helpful and with such a good attitude! More

by GARAYANA4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandra Reynosa
November 30, 2021

they were 30 minutes late and had no disregard for the customers I will never ever go there again . the second customer service rep was not even there till 45 minutes late. when the first guy go there he More

by VANESSA.BILLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
i dont remember
November 29, 2021

I was quite happy with the speed, friendliness, and going the extra distance to provide a discount on a first maintenance visit, even though the lease seller later said this was never promised. More

by m_kovach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adalid Lopez
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2021

The staffs are helpful especially the one encharge to facilitate the service of my vehicle. More

by BOMBIMSIBONGA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emelio Quinonez
November 27, 2021

Everyone at the Service Center was helpful and answered all my questions. I especially want to acknowledge Manual Salinas's professionalism and excellent service. More

by daceg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manuel Salinas
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