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Kia Downtown LA - Service Center

Los Angeles, CA

4.1
1,341 Reviews

1,341 Reviews of Kia Downtown LA - Service Center

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August 27, 2021

It was a great experience I had bringing in my car for service thanks to Gabriel. He was very efficient and hard working he had excellent customer service skills and had me out of the dealer in no time wi More

by Elizabeth28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel, Gazdhyan
August 26, 2021

It was a nice experience where I can drop my car off and go take care of business. When I am finished with my business my car was done. More

by FRED.POIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maya Fakih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frederick Poindexter
August 24, 2021

I had a great experience with the service department. I appreciate how fast and thorough they were. Got everything taken care of very well. Thank you. More

by anonymous
Recommend Dealer
Yes
Employees Worked With
Julie was my service rep. She was excellent.
August 19, 2021

Customer service is lacking very much so. It’s embarrassing that they’re still in business. I would not recommend this location to any other Kia customers. More

by ELISOVABENAVIDEZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not listed
August 18, 2021

Closest dealership so by default always go here. It is always crowded which I'm sure so are the others but they try there best to get you in and out. Customer service is good and pleasent. More

by MJworks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lulu Sanches
August 16, 2021

Great Service professional wait time was not that long explain other services need to take off. More

by dorothy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Mejia
July 14, 2021

The person helping me was the best customer service rep I’ve had there. In the past I’ve always had to mine information from them and track them down to see where my car was after I had been there for 2 to More

by PISHNAK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Idk his name, a small man with glasses
July 10, 2021

My service provider Manuel Miramontes , was very helpful and excellent with my service. JD also assisted me. I have no complaints about the service received More

by Kalalah.Harvey.313
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manuel Miramontes Joe Duran
June 16, 2021

Kia of Downtown Los Angeles has the best Service Department in the LA area. Service Consultant, Emilio and Mechanic, Ben truly demonstrate professionalism and outstanding customer service. Their att More

by Excellent Service
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emilio Quinonez & Mechanic Ben
June 15, 2021

The Service Team is very Professional and Helpful.They The Service Team is very Professional and Helpful. They were very friendly and excited to help me with my issues. They were quick to help More

by Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eloy Angel, Tracy Escobar, Lulu Sanches, Maya Fakih, Eddie Ezzedine
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