Kia Downtown LA - Service Center

It was a great experience and it did not take as long as I expected. I expected. More

Good clean great helpful customer service fast nice affordable nice nice nice nice nice nice affordable nice nice nice nice nice nice More

When I made my appointment for a recall repair they should have told me were to go. If it wasn't for a security officer directing me to the right place I would have missed my appointment time. Need bet should have told me were to go. If it wasn't for a security officer directing me to the right place I would have missed my appointment time. Need better direction or communication of were to go for service. More

I had to call near 100 times to find out if my car is ready to pick up. ready to pick up. More

Arturo was very pleasant, communicative, and helpful. I will be requesting to work with him in the future will be requesting to work with him in the future More

Kia customer service provider is very professional and courteous about my vehicle service needs during my visit. courteous about my vehicle service needs during my visit. More

When I always come they are always nice to me!! Specially julie romero she explained everything to me and answered all my questions!!!Thanks for you great service!!! julie romero she explained everything to me and answered all my questions!!!Thanks for you great service!!! More

I just want to thank Arturo for his phenomenal service! He was friendly and a great person to talk to. He told me he would make sure I can get my vehicle done in time for me to pick up my daughter. And he He was friendly and a great person to talk to. He told me he would make sure I can get my vehicle done in time for me to pick up my daughter. And he kept his promise. I’ll be back visiting Kia service if dtla again for my next service. More

I came in because my reverse light was not working, they were able to take care of me and now I have no issues thank you so much! were able to take care of me and now I have no issues thank you so much! More

Great service and customer care! Quick service was in and out within a hour thanks Kia DTLA. out within a hour thanks Kia DTLA. More