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Kia Downtown LA - Service Center

Los Angeles, CA

4.1
1,452 Reviews

1,452 Reviews of Kia Downtown LA - Service Center

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December 31, 2021

When I always come they are always nice to me!! Specially julie romero she explained everything to me and answered all my questions!!!Thanks for you great service!!! More

by katty01073
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie romero
December 31, 2021

I just want to thank Arturo for his phenomenal service! He was friendly and a great person to talk to. He told me he would make sure I can get my vehicle done in time for me to pick up my daughter. And he More

by berrylemonade1990
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frankie Garcia
December 31, 2021

I came in because my reverse light was not working, they were able to take care of me and now I have no issues thank you so much! More

by LUCIFERSALAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maya Fakih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arturo Rios
December 30, 2021

Service is unorganized and unprofessional. They tell you one thing online and completely change it in person. More

by CALO0920
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maya Fakih
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2021

Great service and customer care! Quick service was in and out within a hour thanks Kia DTLA. More

by RAQUEL.HASSEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Vanegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2021

My service was done at the downtown area. In the service department, my service Guy was very nice and i will come back again. Thank You Mary Vassel More

by vassel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Vanegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2021

The service was great and everybody were really friendly out there. They have the best customer service More

by yassiikz_ashtiani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name
December 29, 2021

Excellent Service, service rep was very polite, generous and attentive to handling my visit to the service dept. I was very pleased with my visit. More

by JUSFRAN3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maya Fakih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arturo Rios
Dec 29, 2021 -

JUSFRAN3 responded

I was satisfied with my visit to the service dept.

December 29, 2021

Arturo was very professional and well spoken when suggesting the necessary services needed for my vehicle. In a work environment where you can see how busy the service department can be. Arturo prior More

by smokedporter2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maya Fakih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frankie Garcia
December 28, 2021

Friendly and accomodating; responsible and truthful about what my car needs. It didnt take too long More

by IRENEA74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
emilio quinonez
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