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Kia Downtown LA - Service Center

Los Angeles, CA

4.1
1,452 Reviews

1,452 Reviews of Kia Downtown LA - Service Center

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January 08, 2022

You can wait on-site in their service department lobby while your vehicle is being worked on. More

by KIYOKO18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay
January 06, 2022

I went in to have my car serviced for several recalls. They finished the work within 2 1/2 hours. Way under the time they thought it would take! More

by ACBPANDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maya Fakih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't know who I worked with.
January 05, 2022

A great experience at Kia of Downtown. Helpful customer service and parts departments, as well, a clean and tidy space. More

by NWABUDIKEWASHINGTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandra
January 03, 2022

It was a great experience and it did not take as long as I expected. More

by rhodge987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maya Fakih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omari King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Alaverdyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adalid Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Vanegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frankie Garcia, Brandon Elsafty, Brian Barajas
January 03, 2022

never take a car for any service to this place… best recommendation never buy a kia… from vice president to corporation they are the worst.. I wish they allowed not to put a star… My car failed the engi More

by Leticianunez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
We are still waiting for parts --Christine Romero Kia Downtown Los Angeles
January 02, 2022

Good clean great helpful customer service fast nice affordable nice nice nice nice nice nice More

by LASHAN88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arturo
January 01, 2022

Arturo was very pleasant, communicative, and helpful. I will be requesting to work with him in the future More

by KRISTIDOWD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arturo
January 01, 2022

I had to call near 100 times to find out if my car is ready to pick up. More

by bang_key
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maya Fakih
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2022

When I made my appointment for a recall repair they should have told me were to go. If it wasn't for a security officer directing me to the right place I would have missed my appointment time. Need bet More

by TONY.QUINTANAR
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2021

Kia customer service provider is very professional and courteous about my vehicle service needs during my visit. More

by CGRAY10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emilio Quinonez
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