Kia Downtown LA - Service Center

Had a great experience with Jay helping me out. He was so sympathetic due to me not feeling well. Thank you so much Jay. sympathetic due to me not feeling well. Thank you so much Jay. More

Great work , always from them . Always taking great care of my car when ever I need it of my car when ever I need it More

Overall, my Consultant took great care of me. This Service Center has great customer and service! Service Center has great customer and service! More

This dealership is very clean the staff is ver professional and makes things move smoothly and fast I give this dealership 10/10 would most definitely return professional and makes things move smoothly and fast I give this dealership 10/10 would most definitely return More

Every time I go to do my car service, I am explained what type of service my car needs or not. Very kind staff. type of service my car needs or not. Very kind staff. More

No timely response from service representatives or service manager. Disappointed service manager was unable to be found after quoting me a service fee for my Kia Optima Hybrid EX fuse to resolve Hybri service manager. Disappointed service manager was unable to be found after quoting me a service fee for my Kia Optima Hybrid EX fuse to resolve Hybrid Alert Warning indicator for past 2years after purchasing battery at recommendation of service department for same Warning More

You can wait on-site in their service department lobby while your vehicle is being worked on. while your vehicle is being worked on. More

I went in to have my car serviced for several recalls. They finished the work within 2 1/2 hours. Way under the time they thought it would take! They finished the work within 2 1/2 hours. Way under the time they thought it would take! More

A great experience at Kia of Downtown. Helpful customer service and parts departments, as well, a clean and tidy space. service and parts departments, as well, a clean and tidy space. More

never take a car for any service to this place… best recommendation never buy a kia… from vice president to corporation they are the worst.. I wish they allowed not to put a star… My car failed the engi recommendation never buy a kia… from vice president to corporation they are the worst.. I wish they allowed not to put a star… My car failed the engine, they changed the battery that was not the problem and it failed again and they still have it for 4 months even if they fix something when they have 100,000 miles of warranty. they are a garbage of place More