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Kia Downtown LA - Service Center

Los Angeles, CA

4.1
1,382 Reviews

1,382 Reviews of Kia Downtown LA - Service Center

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November 26, 2021

Trying for days now to get someone to return the call regarding the repairs they forgot to look into to the visor clip and a part I needed for the center console. More

by DYARNALL0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
n/a
November 24, 2021

This was my first time here as it was the first service to my new car. The Customer Service was great the people were nice and helped me. The only issue I had was actually getting inside. There isn't much More

by T.RIVERA.93.TR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandra Reynoso
November 24, 2021

my questions were answered well and in a timely manner. The customer service was thoughtful . More

by CANTLEYLD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emilio Quinonez
November 24, 2021

Christine Romero very bad service attitude toward customers is not a good look for buisness More

by LNOLDEN.JR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Omari King
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy
November 24, 2021

Not the employees' fault but it seemed like Service was understaffed and so it took 3.5 hours for an oil change! More

by DOVE.PRESSNALL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Advisors
November 23, 2021

They’re very friendly and took care of what I came in for that day. I’m very satisfied with my service. More

by luismaa23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandra Reynoso
November 23, 2021

My customer service experience was excellent my customer service rep was kind caring and knowledgeable. She made the experience awesome for me More

by GOLDIE0426
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ALEJANDRA
November 23, 2021

Excellent customer service experience. The customer service representative was courteous knowledgeable and extremely efficient. I felt that my business matter and was very satisfied More

by GOLDIE0426
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ALEJANDRA
November 20, 2021

Very clean, professional and kind staff.Was very pleased Very clean, professional and kind staff. Was very pleased with the service and speed. Will come again. More

by Joaqberndes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Alaverdyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2021

Great service and timely. Service repair rep was extremely helpful and courteous. Appointment time was punctual! More

by HONEYANDVOICE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emilio Quiñónez - Service
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