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1,458 Reviews of Kia Downtown LA - Service Center
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February 12, 2022
Very good service but took a little longer time than I expected. Over all I satisfied. expected. Over all I satisfied. More
by andrewkchung
Verified CustomerEmployees Worked With
February 11, 2022
Organize Professional PatientWorks wellHelp you Organize Professional Patient Works well Help you understand what is being to your car when you being it in for service Organize Professional Patient Works well Help you understand what is being to your car when you being it in for service More
by AMUNIQUEFOSTER
Employees Worked With
Christine Romero
February 09, 2022
They were unable to locate or confirm that my car was dropped of by the roadside tow service for a week. I literally had to go there and hunt my car down. Getting someone on the phone there is virtually dropped of by the roadside tow service for a week. I literally had to go there and hunt my car down. Getting someone on the phone there is virtually impossible because they are always “so busy”. My service advisor Arturo was amazing, very helpful whenever he was able to be reached. More
by IRANDCOOK
Employees Worked With
Arturo
February 09, 2022
I had a really great experience at this Kia service center. Everyone was friendly and overall great service. I will definitely be coming back. Thanks! center. Everyone was friendly and overall great service. I will definitely be coming back. Thanks! More
by STEPHSERRANO16
Employees Worked With
Arturo Rios
February 08, 2022
The wait is too long for checking in your vehicle. I had an appointment and had to wait 30 minutes before someone attended to me. When the vehicle is returned it is not washed. The staff is friendly. The an appointment and had to wait 30 minutes before someone attended to me. When the vehicle is returned it is not washed. The staff is friendly. The text message service does not go to a live number and drops when called or does not get answered when texted to. The texting system is excessive. I was home wit my car when I was texted that my car is ready. More
by walterdm
Employees Worked With
Arturo Rios
February 08, 2022
Great experience and customer service from Christine Romero! She is AMAZING to work with and helped me out with my service needs in just minutes ! Told me exactly what my car needed service for and took Romero! She is AMAZING to work with and helped me out with my service needs in just minutes ! Told me exactly what my car needed service for and took care of it for us! I will come here again for my future services needed! More
by Gayane
Employees Worked With
Christine Romero
