Kia Downtown LA - Service Center

The service technician Arturo Rios was very informative & helpful!! Pablo was annoying but overall Arturo was the best to help with my vehicle work helpful!! Pablo was annoying but overall Arturo was the best to help with my vehicle work More

Terrible service! No communication held my car for three days! Incompetent employees and will never take my vehicle there again No communication held my car for three days! Incompetent employees and will never take my vehicle there again More

Service dept. Had my car for four months, not communicating with me on what was happening. Corporate got involved. Now there’s damage on my car after repairs. What Had my car for four months, not communicating with me on what was happening. Corporate got involved. Now there’s damage on my car after repairs. What do you think my opinion is? I’ll give you a hint, IM TOTALLY DISAPPOINTED. Horrible service, period. More

I came to this dealer service center since it’s close to home and I enjoy talking to the people whom work there everyone is friendly. home and I enjoy talking to the people whom work there everyone is friendly. More

the service department were excellent and very attentive. mr diaz was accessional. I would highly recommend them. mr diaz was accessional. I would highly recommend them. More

Arturo was very helpful and made sure I was kept in the loop with where my car was in the process. loop with where my car was in the process. More

Terrible experience, this place used to have some really good employees. Not anymore, won’t be coming back good employees. Not anymore, won’t be coming back More

Me atendieron rapido y amables. , supieron solucionar el problema por el que llegue con mi vehiculo , supieron solucionar el problema por el que llegue con mi vehiculo More

Great service I was in and out within a timely manner. My service advisor was friendly and made sure I was taken care of . My service advisor was friendly and made sure I was taken care of . More

Keep up the good work and continue to keep the customers satisfied Thank You Kia satisfied Thank You Kia More