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Kia Downtown LA - Service Center

Los Angeles, CA

4.1
1,452 Reviews

1,452 Reviews of Kia Downtown LA - Service Center

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March 14, 2022

Terrible experience, this place used to have some really good employees. Not anymore, won’t be coming back More

by CHEFDJNELSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daniel Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2022

Me atendieron rapido y amables. , supieron solucionar el problema por el que llegue con mi vehiculo More

by Carolina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Mejia
March 13, 2022

Great service I was in and out within a timely manner. My service advisor was friendly and made sure I was taken care of . More

by lasharar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arturo Rios
March 10, 2022

Keep up the good work and continue to keep the customers satisfied Thank You Kia More

by NSSHARP777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
March 09, 2022

I stopped by the dealer for a recall and Arturo was very helpful and kind. He was fast and know what he was doing, will def be back if I have any serves needs. More

by movses.zeitounian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arturo Rios
March 09, 2022

Nice experience at this location. Friendly staff and good quality. Will visit again in the future. More

by JCAN104
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arturo Rios
March 08, 2022

Desde que agare mi carro con ellos siempre me a gustado el trabajo y el trato 👍👍 More

by SARAERLI84
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marcos Mejía
Mar 08, 2022 -

SARAERLI84 responded

Hola si soy la persona del correo electrónico

March 05, 2022

Worst dealership ever. I always have problems coming here, my car issues are rarely resolved, the staff are rude. Every time I come here I always wait between 4-5 hours for More

by JENGBARAJAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unsure who
March 02, 2022

Great customer service. Answered all my questions and inform me about future services I need to do on my vehicle More

by CIP14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Macias
March 01, 2022

The service was very great and Right away I was helped out by the staff. More

by DAZED911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandra , Brandon Elsafty
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