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This rating includes all service center reviews, with more weight given to recent reviews.
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1,458 Reviews of Kia Downtown LA - Service Center
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November 01, 2022
Great communication! Great service !! Kept me informed about my car needs and beyond. Highly recommend. Great service !! Kept me informed about my car needs and beyond. Highly recommend. More
by CHULTIN22
Verified Customer
October 08, 2022
Everyone was friendly and organized even though it’s super busy. They also work fast super busy. They also work fast More
by Pascale
October 07, 2022
Thank you for your help was so good everything was so fast and the people so kid 🙂 fast and the people so kid 🙂 More
by marryygg98@gmail.com
Employees Worked With
September 23, 2022
My service consultant Emilio was knowledgeable, polite, and a joy to work with; I would happily return for my next service and recommend it to other KIA owners. and a joy to work with; I would happily return for my next service and recommend it to other KIA owners. More
by NORLANDOU
Employees Worked With
Emilio Quinonez
September 20, 2022
Takes forever, don’t pay attention, don’t care about customers, and unorganized. Took 3 hours for a two hour job. Wearing headphones and continues to wear them even after not hearing me clearly the customers, and unorganized. Took 3 hours for a two hour job. Wearing headphones and continues to wear them even after not hearing me clearly the third time. When needed to pay they closed the window and told me to wait 15 minutes as if anyone wants to wait additional time. People don’t match their words. When asking if I can check out two said I had to wait and the third one I talked to helped me. More
by alejandrogonz1013
August 31, 2022
Friendly, accommodating, resourceful, helpful, clean. Arturo was very knowledgeable and helpful during my visit. He went above and beyond to explain service needed and kind to get me a ride to a nearby c Arturo was very knowledgeable and helpful during my visit. He went above and beyond to explain service needed and kind to get me a ride to a nearby coffee shop so that I didn’t miss my work meeting as o brought work with me. Really appreciate all he did for me. More
by JROD10247
Employees Worked With
Arturo
August 30, 2022
It takes a village, shouldn't be that hard. I will never go back. Unfortunate I live around the corner and will now be going elsewhere. They know what they do here, I'm not the only one they do I will never go back. Unfortunate I live around the corner and will now be going elsewhere. They know what they do here, I'm not the only one they do it to. More
by kevinpedersonla
Employees Worked With
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