Kia Downtown LA - Service Center

All went well until I came to pick up the car. The car had not been moved from the Union parking garage so I had to wait for a ride over there to pick up my car. Was not what I had been expecting The car had not been moved from the Union parking garage so I had to wait for a ride over there to pick up my car. Was not what I had been expecting or promised More

It very convenient to where I live. For the price it's worth it. I also love that they take care of you and answer all of your questions that you may have. For the price it's worth it. I also love that they take care of you and answer all of your questions that you may have. More

Terrible service. Takes days to receive a response. Was given one amount for the cost of repairs but when it was time to pay it was a different amount. Car was there 3 Takes days to receive a response. Was given one amount for the cost of repairs but when it was time to pay it was a different amount. Car was there 3 months, was told a price for a part that did not exist. Bad service all around More

Great service and in and out in no time comparing to other dealerships. Keep up the good work. other dealerships. Keep up the good work. More

It was a great experience. The salesman Rick treated right and helped me through the whole process. The salesman Rick treated right and helped me through the whole process. More

My car needs and concerns are always their #1 priority. I love bringing mu car here I love bringing mu car here More

Great service! Guy that helped was nice, Manuel Miramontes I believe is his name, wait was a bit long per usual, but nice to know the problem was fixed and I have p Guy that helped was nice, Manuel Miramontes I believe is his name, wait was a bit long per usual, but nice to know the problem was fixed and I have peace of mind when driving my car. More

After being slow to handle intake, the process was extremely smooth. Good communication from rep and exactly on time. extremely smooth. Good communication from rep and exactly on time. More

Nice service by representative Emilio Quinonez,he was friendly and professional . Dealer wait times are very long friendly and professional . Dealer wait times are very long More

Reception is the worst sales reps lie and they make it so hard to talk to management so hard to talk to management More