Kia Downtown LA - Service Center

Excellent staff support. Arturo is 1st rate in customer service. He will actually works tirelessly for you and your vehicle issue. A very thorough Kia team member Arturo is 1st rate in customer service. He will actually works tirelessly for you and your vehicle issue. A very thorough Kia team member More

Never provided me a rental car for the 3 weeks my car was being fixed I lost 3 weeks of work due to a recall and engine failure that is Kia fault not mine. They sold me a broken vehicle and still made me los being fixed I lost 3 weeks of work due to a recall and engine failure that is Kia fault not mine. They sold me a broken vehicle and still made me lose work. More

Tardan mucho tiempo para reparación y para a cambio de aceite y la cajera tiene un mode muy mal para a tender a los clientes aceite y la cajera tiene un mode muy mal para a tender a los clientes More

Hard to say did not get a vm that part had to be ordered. thanks thanks More

All went well until I came to pick up the car. The car had not been moved from the Union parking garage so I had to wait for a ride over there to pick up my car. Was not what I had been expecting The car had not been moved from the Union parking garage so I had to wait for a ride over there to pick up my car. Was not what I had been expecting or promised More

It very convenient to where I live. For the price it's worth it. I also love that they take care of you and answer all of your questions that you may have. For the price it's worth it. I also love that they take care of you and answer all of your questions that you may have. More

Terrible service. Takes days to receive a response. Was given one amount for the cost of repairs but when it was time to pay it was a different amount. Car was there 3 Takes days to receive a response. Was given one amount for the cost of repairs but when it was time to pay it was a different amount. Car was there 3 months, was told a price for a part that did not exist. Bad service all around More

Great service and in and out in no time comparing to other dealerships. Keep up the good work. other dealerships. Keep up the good work. More

It was a great experience. The salesman Rick treated right and helped me through the whole process. The salesman Rick treated right and helped me through the whole process. More

My car needs and concerns are always their #1 priority. I love bringing mu car here I love bringing mu car here More