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Kia Downtown LA - Service Center

Los Angeles, CA

4.1
1,452 Reviews
Call Service Center (888) 939-3589

1,452 Reviews of Kia Downtown LA - Service Center

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April 10, 2023

ITS VERY GOOD BUT ,AS RETIRED PERSON,I CAN'T PAY YOUR HIGH PRICES, SO GO EASY ON ME,. More

by barberroger74
Recommend Dealer
Yes
Employees Worked With
ARTURO RIOS.
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April 10, 2023

The adviser that I had was very kind , also he was very knowledgeable and friendly. More

by deannafavors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 09, 2023

My service worker was in perfect condition and they will be recommended for there service More

by burrellleitha
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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April 08, 2023

Easy and helpful came for a battery and left under an hour. Would come again More

by JONATHAN.B.LARA27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio
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April 07, 2023

The employees are great! They are punctual, kind, funny, friendly, helpful and make sure that you feel comfortable. I came in and they took me right away and kept my appointm More

by smithalana164
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EMILIO QUINONEZ
Report | Print
April 04, 2023

Great service. My car was ready when promised. I was also updated by phone on the completion of my service. More

by anhhtuuu2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
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April 03, 2023

Great customer service! They were quick to handle my concern and repaired the issue I was experiencing. More

by Liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel Miramontes
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April 01, 2023

Every time I come to Kia of LA is always the same result, they never call to give you a follow up. You have to call and ask for updates on vehicle, Or leave a voicemail and hope they call you back. No commun More

by KRHODAS10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service employees Emilio
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Apr 01, 2023 -

Kia Downtown LA responded

Thank you for taking the time to provide us with your feedback. I'm sorry to hear that our level of service was not satisfactory. Please feel free to contact me directly to discuss this in more detail. 213-471-2523 -Zubair Ali, Director of Fixed Operations, Kia Downtown Los Angeles

March 31, 2023

service was very helpful and quick, i’ve come here before for an oil change and it’s always been amazing! More

by angela.cr0916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharleen Macias, Emilio Quinonez
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Apr 01, 2023 -

Kia Downtown LA responded

We’re really grateful and appreciate you taking the time to share your rating with us! -Zubair Ali, Director of Fixed Operations, Kia Downtown Los Angeles

March 30, 2023

Got a routine service for my car. Environment was clean and had comfortable seating area. More

by chanel.nunez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio
Report | Print
Apr 01, 2023 -

Kia Downtown LA responded

We’re really grateful and appreciate you taking the time to share your rating with us! -Zubair Ali, Director of Fixed Operations, Kia Downtown Los Angeles

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