Kia Downtown LA - Service Center

Quick, responsive, and helpful. Service BDC and adviser worked together to make sure problems were resolved Service BDC and adviser worked together to make sure problems were resolved More

Everyone here was really friendly, Preston was very accommodating, and got me in an out of the service center quicker than I could’ve expected. accommodating, and got me in an out of the service center quicker than I could’ve expected. More

Service advisor, Arturo was really the kindest guy I've ever met. But they should've suggested the cost of the part based on their official website. ever met. But they should've suggested the cost of the part based on their official website. More

Kia Downtown LA took care of my problem seamlessly. I was able to drop off my vehicle and I received a phone call once the service was complete. Kia Downtown LA has been my choice for regular mainten I was able to drop off my vehicle and I received a phone call once the service was complete. Kia Downtown LA has been my choice for regular maintenance and services on my vehicle. The staff has proven to be knowledgeable and professional which has made my visits a positive experience. More

They fixed my car like new but the prosimed time was a day late and I had to rent a car out of my pocket because I had events and appointments on the same evening and following morning. day late and I had to rent a car out of my pocket because I had events and appointments on the same evening and following morning. More

The service was awesome! It was a bit of a wait but it was Friday so that was slightly expected. The staff continued to check on us as we waited and we’re all very friendly. It was a bit of a wait but it was Friday so that was slightly expected. The staff continued to check on us as we waited and we’re all very friendly. My agent Arturo was helpful with needed services and not too pushy but informative and had the best interests for maintaining my new vehicle. As someone new to LA, I will certainly be returning! More

Quick and easy service, in and out in less than a hour and a half, professional service associate. and a half, professional service associate. More

Completely satisfied with a Kia Downtown service center. Emilio is a very professional at the service center Emilio is a very professional at the service center More

I have used your location several times and I would give it a 3. This time service was great because Arturo made the difference. He was knowledgeable, accissable, and communicative. it a 3. This time service was great because Arturo made the difference. He was knowledgeable, accissable, and communicative. More

Checking in took a little longer than I anticipated because the line system to enter the service department is a bit unorganized, but once Emilio goes me entered in the system everything went smoothly. because the line system to enter the service department is a bit unorganized, but once Emilio goes me entered in the system everything went smoothly. More