Kia Downtown LA - Service Center

I took my truck in for service yesterday evening and I specifically asked if they put air in my tires, Emilio Quinonez stated that they did and instead of double checking he let me drive off. My tires wer specifically asked if they put air in my tires, Emilio Quinonez stated that they did and instead of double checking he let me drive off. My tires were NOT filled with air like I specifically asked. More

It was a fast and great experience very friendly staff and very helpful make sure that I was comfortable while I was waiting for to get my oil changed and very helpful make sure that I was comfortable while I was waiting for to get my oil changed More

Emilio was excellent in his dealing with my vehicle and myselft. we have a total of four Kias that we will bring for service. myselft. we have a total of four Kias that we will bring for service. More

Dealers are cheap. Overall, improvement is needed.Kia Motors is so good. It would be nice if it was a dealer facility like Lexus, not cheap. It was my first service, and I received $225. I bought a car f Motors is so good. It would be nice if it was a dealer facility like Lexus, not cheap. It was my first service, and I received $225. I bought a car for an additional 10,000 dollars. I don't feel good. Is it Kia Motors' policy? More

Excellent customer service and prompt service to detail I would recommend it to other people would recommend it to other people More

The rep that assisted me with my appointment for my oil change was great and the service was fast. change was great and the service was fast. More

Me Encanto El sevicio amable gracias Emilio!!por tu ayuda eres un campeon Estero vete pronto eres un campeon Estero vete pronto More

EMILIO QUINONEZ Service experience was fast and efficient. Would recommend and return for future services. efficient. Would recommend and return for future services. More

Emilio was good in customer service. Steven was very Emilio was good in customer service. Steven was very inviting and was able to assist . Emilio was good in customer service. Steven was very inviting and was able to assist . More

It was ok. I wanted more work done and they didn't communicate well about how much they would be able to do. I also was trying to get a new license plate attached and there was just a bunch of miscomm communicate well about how much they would be able to do. I also was trying to get a new license plate attached and there was just a bunch of miscommunication that they didn't have great customer service around even though it was a simple ask. More