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Kia Downtown LA - Service Center

Los Angeles, CA

4.1
1,464 Reviews

1,464 Reviews of Kia Downtown LA - Service Center

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October 04, 2024

I always go to kia dtla for my cars maintenance and Mike is my service rep. He's always very helpful and I truly appreciate it! I highly recommend Mike More

by Debb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
October 04, 2024

Great Customer Service. Offered me free Oil Change when the recall parts was not available at the time of visit. More

by jeff.gellor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misael Rios
October 04, 2024

Dtla Kia service has always treated me well. My advisor JULIE ROCKS. She is always polite and informative. I know when I pull up and she attends me I'm in good hands. More

by DONNAGILFORD3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JULIE
October 04, 2024

Mal servicio siempre les pido que programen mi carro y nunca lo hacen ahora ni el es estiquer cambiaron More

by DAISY198108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Servicio
October 04, 2024

Called in for recall (3) arrived waited approximately 4-5 hrs to hear I have to come back 1 of 3 they don’t have the part. Never offered a rental or ride back home. Car is making weird noises now but I refu More

by adreana.obienu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
October 04, 2024

I had a great service advisor (Mike I think) and my car was finished before I expected. More

by HOLLIEGAME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. Mike I think
October 04, 2024

Kia is very good at finding g and fixing the problem I will always take my car to kia , More

by MSJONESD36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roxana Munoz
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

The service was amazing and the process to get the car was seamless. Leo was very helpful More

by saeed0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
October 04, 2024

The service is good and usually pretty quick. The communication is clear and the car comes back looking good. That's all you can ask for. The only downside is that parking sucks, but that's no More

by DARINBARTON7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maya Fakih
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

It's a huge improvement on their services from my last visit. I was pleased. More

by yuenlam822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Rodriguez
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