Kia Downtown LA - Service Center

Great Customer Service. Offered me free Oil Change when the recall parts was not available at the time of visit. Offered me free Oil Change when the recall parts was not available at the time of visit. More

I always go to kia dtla for my cars maintenance and Mike is my service rep. He's always very helpful and I truly appreciate it! I highly recommend Mike is my service rep. He's always very helpful and I truly appreciate it! I highly recommend Mike More

Kia is very good at finding g and fixing the problem I will always take my car to kia , will always take my car to kia , More

It's a huge improvement on their services from my last visit. I was pleased. visit. I was pleased. More

The service is good and usually pretty quick. The communication is clear and the car comes back looking good. That's all you can ask for. The only downside is that parking sucks, but that's no The communication is clear and the car comes back looking good. That's all you can ask for. The only downside is that parking sucks, but that's not the fault of the service center. More

My first time in, probably my last based mainly on location. The service was completed without any explanation. How good are my tires? My brakes? Is there anything I should have checked or changed soo location. The service was completed without any explanation. How good are my tires? My brakes? Is there anything I should have checked or changed sooner than later.? Nothing. More

Everyone was very nice and helpful. when I was late picking up my car, the staff waited for me. when I was late picking up my car, the staff waited for me. More

Truly exceptional service experience led by Mike. Will return to this dealership in the future. Will return to this dealership in the future. More

Great service. Jeffery was amazing with customers care, service and keeping me informed. I wouldn’t mind him helping me out next time I visit. Jeffery was amazing with customers care, service and keeping me informed. I wouldn’t mind him helping me out next time I visit. More

Pretty good. Attended me before others since my appointment was at 12pm. Accommodation was provided Attended me before others since my appointment was at 12pm. Accommodation was provided More