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Kia Downtown LA
Los Angeles, CA
2,391 Reviews
See How We Make the Difference at Kia Downtown Los Angeles
There are so many ways that we appeal to our customers, and it all starts with offering you a comprehensive dealership experience here at Kia Downtown Los Angeles. You get all your bases covered from the moment you walk in, and have us to help you every step of your journey as you own your vehicle.
We provide you with many standout new Kia models, while you can also find a quality selection of used cars, as well. No matter what, you're going to find something that you want to drive off in. Along with that, we help you find a way to pay for your new or used ride with car loan and Kia lease options, and work with you the entire time to find the best plan possible.
But, we also provide more than selling or leasing a vehicle to you. All car owners can take advantage of our onsite car service and maintenance department. Our team is highly-trained, and use the latest technology, tools, equipment and Kia parts when we work on your vehicle, to give you a standout experience, and a long lasting ride that is properly cared for.
Throughout it all, you can count on Kia Downtown Los Angeles to give you the experience you desire. If you're interested in taking a closer look at any of the vehicles we have here in our showroom, you can stop in and check them out. We're located at 1945 S Figueroa St Los Angeles, California, and a short drive away from West Hollywood, Inglewood, Culver City and Glendale CA, and look forward to seeing you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,391 reviews
June 10, 2016
Worse experience ever. Defective car and bad service. Kia company socks in every way. 1- Road assistance is a joke. it took 2 hours to arrive after I explained several times my car was blocking a bus stop Kia company socks in every way. 1- Road assistance is a joke. it took 2 hours to arrive after I explained several times my car was blocking a bus stop and the bus driver and the passenger were yelling at me for blocking their way. 2- extended Guaranty? seriously. I had a covered rental car and they wanted to me wait since Saturday morning to wait for then to have change to review the car and decide if I needed a car (despite of the fact that they had to town away my car because it wasn't working at all. 3- the car had a mayor mechanical crash. suddenly stop working and everything was locked, gear, keys windows, etc. Still the dealer wants to return the car without fixing it because they couldn’t find any problem. MY car is new (only 4 months) 2016 Kia soul. Don't buy defective cars from Kia Downtown LA. When you are buying a car they treat you like a queen, once you paid they treat you like trash and ignore the car problems. More
by katty
Employees Worked With
Aris
June 03, 2016
New Kia Optima ex Great cars , got a great deal, good customer service. Got me a great finance loan. Overall great experience. Completely satisfied with the great sales Great cars , got a great deal, good customer service. Got me a great finance loan. Overall great experience. Completely satisfied with the great salesperson Alejandro More
by Elied23
Employees Worked With
Alejandro
June 02, 2016
Good customer service Very explanatory, curtious, great deals, and make sure the customers are satisfied overall I would refer a friend most definitely. My experience was a Very explanatory, curtious, great deals, and make sure the customers are satisfied overall I would refer a friend most definitely. My experience was a great one. More
by janie46
Employees Worked With
Fred Poindexter
May 30, 2016
#1 for a reason! Easy car buying experience. Went to truecar.com. Kia of down town gave the best deal by over 1000$. Made an appointment and took a test drive. I liked Easy car buying experience. Went to truecar.com. Kia of down town gave the best deal by over 1000$. Made an appointment and took a test drive. I liked the car so they gave me the true car.com price. Very happy with the salesman Al and the finance dept Esteban. They are a high volume dealership and can make you the best deal. Thanks. I'll be back for another Kia someday. I love that optima! More
by Zoomn007
Employees Worked With
Al and Esteban.
May 29, 2016
Alejandro monterroso is a great salesperson My experience was awesome Alejandro M. Did a great job he was very nice and knowledgeable about the car and I really appreciate his kind service. My experience was awesome Alejandro M. Did a great job he was very nice and knowledgeable about the car and I really appreciate his kind service. More
by Stylezbysharay
Employees Worked With
Alejandro
May 25, 2016
Wrost dealer ever Is it worth dealer ever I have the worst experience here . The general manager was the worst person on the dealer. Could not understand his languag Is it worth dealer ever I have the worst experience here . The general manager was the worst person on the dealer. Could not understand his language I thought I was out of the country . Her cant speak or pronounce English correctly. I thing his name it's Tom. Never going to that and and I told friends and family members tell everybody do not go there. More
by Joe90007
Employees Worked With
Moussa Hijazi
May 15, 2016
Alejandro Monterroso Alejandro was very helpful, we gave him a hard time and he was always nice and helpful. I would definitely recommend this dealer and specially Alejand Alejandro was very helpful, we gave him a hard time and he was always nice and helpful. I would definitely recommend this dealer and specially Alejandro to anyone. More
by Marvin_313
Employees Worked With
Alejandro
May 10, 2016
Quick and easy They all where helpful and try to work out deals very friendly and patiently answered all questions and always good respectful would reccomend to any They all where helpful and try to work out deals very friendly and patiently answered all questions and always good respectful would reccomend to any one looking for a good deal and new car. More
by KawozZ
Employees Worked With
Fred and Jason
May 05, 2016
I love Brian he is the greatest sales man so polite Brian amazing person so kind in sweet in the finance mr Armen wonderful professional buniess guy thanks so much Kia I love your customer service Brian amazing person so kind in sweet in the finance mr Armen wonderful professional buniess guy thanks so much Kia I love your customer service More
by Brenyana2114
Employees Worked With
Brian lee
April 22, 2016
Sheila and Margold Clark review The service from Fred was excellent! We were convinced to make an important decision and are happy with the result as new Kia car owners. We look for The service from Fred was excellent! We were convinced to make an important decision and are happy with the result as new Kia car owners. We look forward to doing business in the future. More
by SHEILAMARGOLDCLARK
Employees Worked With
Fred
