Kia Downtown LA

TrueCar Purchase - Good dealer experience with Al Dib. My daughter and I were looking for a car to replace her beloved Lexus RX 300. We used TrueCar - exploring purchase options on a 2017 Kia Sportage. The My daughter and I were looking for a car to replace her beloved Lexus RX 300. We used TrueCar - exploring purchase options on a 2017 Kia Sportage. They gave us 3 dealers and we selected Kia of Downtown as the best price - they move a lot of cars. At the dealership we were supported in our test driving and buying experience by Al Dib. He treated my daughter with respect and was honest. He straightened out the inevitable wrinkles in any purchase. I have bought many new vehicles and try to get a no haggle deal. TrueCar enabled that and Al was a really good buyer's advocate to work with. More

Worst customer service in the world lies don't buy a car Disrespectful people the whole building unprofessional childish salespeople finance mangers are all rude and evil don't buy a car from Kia of downtown Disrespectful people the whole building unprofessional childish salespeople finance mangers are all rude and evil don't buy a car from Kia of downtown the worst experience of my life More

Very helping and understanding internet sale manager Not only mr Reza was polite and understand jn but he was also professional and helping, if you are thinking of buying a car from this dealership ask f Not only mr Reza was polite and understand jn but he was also professional and helping, if you are thinking of buying a car from this dealership ask for him. More

A very pleasing and satisfactory purchasing experience This was the best experience I have had this year. Al (last name unknown) helped me choose and test drive a KIA. From there the paperwork got done and This was the best experience I have had this year. Al (last name unknown) helped me choose and test drive a KIA. From there the paperwork got done and I happily drove off the KIA of Downtown Los Angeles lot with my brand new 2016 KIA Forte. More

Salesmen are liars to get a dollar If you can help it people do not deal with the dealership Kia dealerships they're Liars I tell you very good stuff but after you drive away in the car If you can help it people do not deal with the dealership Kia dealerships they're Liars I tell you very good stuff but after you drive away in the car they forget about you I bought a car one month I can't get in touch with any salesman a lot of things I wasn't told a lot of things I love the car but I wish I would have went somewhere else horrible experience he could be very careful they want that dollar More

Really good We were help by Octavio great guy. He made everything easy and with no pressure on us. Best experience we have. I would recommence other people to Kia We were help by Octavio great guy. He made everything easy and with no pressure on us. Best experience we have. I would recommence other people to Kia of downtown More

Pleased Did what had to be done to get the deal done Did not feel pricing was the correct discounts I should have received it was real late but didn Did what had to be done to get the deal done Did not feel pricing was the correct discounts I should have received it was real late but didn't catch it in time. More

Worse experience ever. Defective car and bad service. Kia company socks in every way. 1- Road assistance is a joke. it took 2 hours to arrive after I explained several times my car was blocking a bus stop Kia company socks in every way. 1- Road assistance is a joke. it took 2 hours to arrive after I explained several times my car was blocking a bus stop and the bus driver and the passenger were yelling at me for blocking their way. 2- extended Guaranty? seriously. I had a covered rental car and they wanted to me wait since Saturday morning to wait for then to have change to review the car and decide if I needed a car (despite of the fact that they had to town away my car because it wasn't working at all. 3- the car had a mayor mechanical crash. suddenly stop working and everything was locked, gear, keys windows, etc. Still the dealer wants to return the car without fixing it because they couldn’t find any problem. MY car is new (only 4 months) 2016 Kia soul. Don't buy defective cars from Kia Downtown LA. When you are buying a car they treat you like a queen, once you paid they treat you like trash and ignore the car problems. More

New Kia Optima ex Great cars , got a great deal, good customer service. Got me a great finance loan. Overall great experience. Completely satisfied with the great sales Great cars , got a great deal, good customer service. Got me a great finance loan. Overall great experience. Completely satisfied with the great salesperson Alejandro More

Good customer service Very explanatory, curtious, great deals, and make sure the customers are satisfied overall I would refer a friend most definitely. My experience was a Very explanatory, curtious, great deals, and make sure the customers are satisfied overall I would refer a friend most definitely. My experience was a great one. More