Kia Downtown LA
Los Angeles, CA
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,391 reviews
Such a great team. Did their best to be fast, worked with me on a solid deal. I recommend working with Omari if you can me on a solid deal. I recommend working with Omari if you can More
Customer service is lacking very much so. It’s embarrassing that they’re still in business. I would not recommend this location to any other Kia customers. embarrassing that they’re still in business. I would not recommend this location to any other Kia customers. More
Closest dealership so by default always go here. It is always crowded which I'm sure so are the others but they try there best to get you in and out. Customer service is good and pleasent. always crowded which I'm sure so are the others but they try there best to get you in and out. Customer service is good and pleasent. More
I received an email offer and when they call me, I wanted to confirm the price. Except Francisco gave me a price $400 higher than the email. She saw the email too because she has a copy of it. She made a pro to confirm the price. Except Francisco gave me a price $400 higher than the email. She saw the email too because she has a copy of it. She made a promise over the phone for a price $200 higher than the email and when I ask her to send me an email to confirm the quote she gave me, she said she’s unable to do that. After making arrangements to pickup the vehicle and when I got there the price, the salesperson brought me a paper show the net price of the vehicle $600 more. Bad practice More
They play a lot of games. Liars very shady Unprofessional More
They were very helpful and seemed pleasantly eager to make sure I left out satisfied and with a new car I could afford. And re-detailed my car and refilled it back up weeks later! make sure I left out satisfied and with a new car I could afford. And re-detailed my car and refilled it back up weeks later! More
Omari and Frank are terrific! They were helpful and were able to address all my car needs. The other staff were helpful and friendly as well. A great experience! able to address all my car needs. The other staff were helpful and friendly as well. A great experience! More
The person helping me was the best customer service rep I’ve had there. In the past I’ve always had to mine information from them and track them down to see where my car was after I had been there for 2 to I’ve had there. In the past I’ve always had to mine information from them and track them down to see where my car was after I had been there for 2 to 3 hours but this time he provided me with ample information and came to find me the second it was done. Very refreshing. More