Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Kia Downtown LA
Los Angeles, CA
2,391 Reviews
See How We Make the Difference at Kia Downtown Los Angeles
There are so many ways that we appeal to our customers, and it all starts with offering you a comprehensive dealership experience here at Kia Downtown Los Angeles. You get all your bases covered from the moment you walk in, and have us to help you every step of your journey as you own your vehicle.
We provide you with many standout new Kia models, while you can also find a quality selection of used cars, as well. No matter what, you're going to find something that you want to drive off in. Along with that, we help you find a way to pay for your new or used ride with car loan and Kia lease options, and work with you the entire time to find the best plan possible.
But, we also provide more than selling or leasing a vehicle to you. All car owners can take advantage of our onsite car service and maintenance department. Our team is highly-trained, and use the latest technology, tools, equipment and Kia parts when we work on your vehicle, to give you a standout experience, and a long lasting ride that is properly cared for.
Throughout it all, you can count on Kia Downtown Los Angeles to give you the experience you desire. If you're interested in taking a closer look at any of the vehicles we have here in our showroom, you can stop in and check them out. We're located at 1945 S Figueroa St Los Angeles, California, and a short drive away from West Hollywood, Inglewood, Culver City and Glendale CA, and look forward to seeing you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,391 reviews
September 15, 2021
Great place to bring car for maintenance. Everything was organize & went smoothly Even waiting room was great. Definitely will bring car back. organize & went smoothly Even waiting room was great. Definitely will bring car back. More
by a.valdez_5
Verified Customer
September 15, 2021
Good service I said enough y'all really asking a lot about what you want about what you want More
by debranewton1961
Employees Worked With
September 12, 2021
What I liked about our visit to Kia Downtown is that they sticked to their promises. Daniel was very helpful. Maya gave us a leasing price from the beginning and that was what we got at the end. Very profess sticked to their promises. Daniel was very helpful. Maya gave us a leasing price from the beginning and that was what we got at the end. Very professional! More
by THOMAS
Employees Worked With
September 12, 2021
Maya is AMAZING to say the least. She truly put a smile on my face by showing me incredible service! Thank you so much, Maya. You are the definition of a true salesperson . on my face by showing me incredible service! Thank you so much, Maya. You are the definition of a true salesperson . More
by mariahshep
Employees Worked With
September 11, 2021
Best service in the world. Raymond was so helpful and made everything so easy for me. I definitely will recommend to all of my family and friends. made everything so easy for me. I definitely will recommend to all of my family and friends. More
by swanbrooke308
Employees Worked With
September 11, 2021
Brian was easy to work with and very friendly! I hope to do business with him in the near future. Thank you for all your help do business with him in the near future. Thank you for all your help More
by v.rivera9812
September 10, 2021
I went to Kia services of Downtown LA because of a strange sound my car was making. An associate told me that it was caused by a damaged tire. I agreed because the driver's side tire had a small round strange sound my car was making. An associate told me that it was caused by a damaged tire. I agreed because the driver's side tire had a small round bump on the side. They told me that they did not have the tire in stock and to come back a few days later. I returned (2nd visit) and after an hour and a half, they told me that the new tire was damaged and they would have to order a new one and to come back another day. I returned (3rd visit) and waited for 30 mins and then they came and told me that the warehouse sent them the wrong tire and to come back another day. I returned (4th visit) and waited an hour and a half until the tire was replaced. I got home and noticed that the driver's side tire (the damaged tire) was still there and they actually replaced the passenger side tire (a good tire)!! I go back (5th visit!!) and they offer to check the dumpster (or wherever they place old tires) and reinstall the tire to the car. I reluctantly agree. They offered a free oil change, which at this point felt more like a slap in the face. I checked the car and noticed that the tire has a larger than usual gap in the section between the tire and the rim. I can tell the tire's integrity has been compromised and I no longer feel safe driving my Kia. I am highly dissatisfied with the service and would prefer to have a new tire installed in place of the one picked up from their throw-away section. I lost a good tire thanks to Kia services and I would expect a replacement tire in return. At this point I am stressed and no longer have peace of mind. I need something to be done about my tire as soon as possible and I also need it to be on record that my tire was improperly taken out and reinstalled in case of a future accident relating to the tire. Kia services management did not satisfy my customer needs and left me feeling lost and anxious. I hope that Corporate can do something to rectify this stressful and potentially dangerous situation that I am currently in. I have already called about the issue, but I felt the need to leave a comment on record in case of a potential tire related accident. More
by JAIMEZ87
Employees Worked With
Manager
