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Kia Downtown LA
Los Angeles, CA
2,391 Reviews
See How We Make the Difference at Kia Downtown Los Angeles
There are so many ways that we appeal to our customers, and it all starts with offering you a comprehensive dealership experience here at Kia Downtown Los Angeles. You get all your bases covered from the moment you walk in, and have us to help you every step of your journey as you own your vehicle.
We provide you with many standout new Kia models, while you can also find a quality selection of used cars, as well. No matter what, you're going to find something that you want to drive off in. Along with that, we help you find a way to pay for your new or used ride with car loan and Kia lease options, and work with you the entire time to find the best plan possible.
But, we also provide more than selling or leasing a vehicle to you. All car owners can take advantage of our onsite car service and maintenance department. Our team is highly-trained, and use the latest technology, tools, equipment and Kia parts when we work on your vehicle, to give you a standout experience, and a long lasting ride that is properly cared for.
Throughout it all, you can count on Kia Downtown Los Angeles to give you the experience you desire. If you're interested in taking a closer look at any of the vehicles we have here in our showroom, you can stop in and check them out. We're located at 1945 S Figueroa St Los Angeles, California, and a short drive away from West Hollywood, Inglewood, Culver City and Glendale CA, and look forward to seeing you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,391 reviews
December 15, 2021
I took my car to the shop for a diagnostics for some sounds coming from my front tires suspension. When I left my car there they told me it was due to me having after market parts that I've had for over sounds coming from my front tires suspension. When I left my car there they told me it was due to me having after market parts that I've had for over 6 mos. They were charging me $200 to tell me something I already know but not what was wrong with the car? They were not able to give me the exact cause of the sound to get fixed other than return it to original parts. They refused to fix my car despite my warranty due to having after market parts. I wouldn't mind paying for a diagnostic fee but they were not able to pin point the cause of the sound and they kept avoiding my question and resorted to saying I needed to put it back to its original parts. Attempted to leave several voice messages but the mail boxes were full including the services managers, emails and texts. I had to leave my car there for a second day and still no return call made to me to explain the reason for the sound. More
by andreacamba75
Verified CustomerEmployees Worked With
Service dept
December 15, 2021
Customer service at the car service center is fast paced and notify you through the process of what your vehicle will be getting serviced on. Excellent communication and notify you through the process of what your vehicle will be getting serviced on. Excellent communication More
by NANCYFUENTES71
Employees Worked With
Christine Romero
December 14, 2021
Amari was very helpful! He listened to what I wanted out of a car, offered suggestions, and was very informative. of a car, offered suggestions, and was very informative. More
by MARYSOL23459
Employees Worked With
December 14, 2021
Arturo was very attentive and thorough. Made me feel like my concerns and time were very important. He is by far the best service advisor I’ve dealt with in my 7 year relationship with Kia Downtown LA/ like my concerns and time were very important. He is by far the best service advisor I’ve dealt with in my 7 year relationship with Kia Downtown LA/Kia of Downtown Los Angeles. I would have given 5 stars but my issue with the prepaid maintenance I purchased has never been resolved. 5 stars for Arturo. 5 stars for the service mechanics. More
by carmenkryptonite
Employees Worked With
Service Advisor - Arturo Rios
December 14, 2021
Made the process quick and painless. No sales tricks and time wasting. Amazing place to buy a car. Will buy all my cars from this dealer In The future. time wasting. Amazing place to buy a car. Will buy all my cars from this dealer In The future. More
by evospeed2005
Employees Worked With
December 13, 2021
Great price. Smooth transition. Great personal and finance dpt. Will definitely go back again for sure. finance dpt. Will definitely go back again for sure. More
by milljudi6
December 13, 2021
Good customer service .Didn’t wait that long for the Good customer service . Didn’t wait that long for the service and went expensive for the service. Good customer service . Didn’t wait that long for the service and went expensive for the service. More
by zacatencod
Employees Worked With
Other Employees :
Frankie Garcia, Brandon Elsafty, Brian Barajas
