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Kia Downtown LA
Los Angeles, CA
2,391 Reviews
See How We Make the Difference at Kia Downtown Los Angeles
There are so many ways that we appeal to our customers, and it all starts with offering you a comprehensive dealership experience here at Kia Downtown Los Angeles. You get all your bases covered from the moment you walk in, and have us to help you every step of your journey as you own your vehicle.
We provide you with many standout new Kia models, while you can also find a quality selection of used cars, as well. No matter what, you're going to find something that you want to drive off in. Along with that, we help you find a way to pay for your new or used ride with car loan and Kia lease options, and work with you the entire time to find the best plan possible.
But, we also provide more than selling or leasing a vehicle to you. All car owners can take advantage of our onsite car service and maintenance department. Our team is highly-trained, and use the latest technology, tools, equipment and Kia parts when we work on your vehicle, to give you a standout experience, and a long lasting ride that is properly cared for.
Throughout it all, you can count on Kia Downtown Los Angeles to give you the experience you desire. If you're interested in taking a closer look at any of the vehicles we have here in our showroom, you can stop in and check them out. We're located at 1945 S Figueroa St Los Angeles, California, and a short drive away from West Hollywood, Inglewood, Culver City and Glendale CA, and look forward to seeing you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,391 reviews
Verified Customer
December 22, 2021
Best salesperson ever, Raymond got me the vehicle I wanted and made sure I GOT THE BEST DEAL EVER. wanted and made sure I GOT THE BEST DEAL EVER. More
by shondamullins6
Employees Worked With
December 22, 2021
Great Sales Rep! Very helpful in making sure I was well taken care of and I got exactly what I wanted a NEW CAR! taken care of and I got exactly what I wanted a NEW CAR! More
by GINA_2424
Employees Worked With
December 20, 2021
This review is in regards to service begun on October 24, 2021. I dropped off my 2016 Kia soul via tow truck for service. My vehicle was not accelerating properly and was randomly shutting off. For the next 2021. I dropped off my 2016 Kia soul via tow truck for service. My vehicle was not accelerating properly and was randomly shutting off. For the next two months I struggled with the customer service representatives as for updates on the status of my vehicle. Specifically I was kept on hold for an extended amount of time and my messages were not returned. My car was under manufactures warranty so most of the repairs were covered however I was billed $238 for what I was told was a faulty valve. I was finally able to pick up my vehicle today December 20, 2021 however I discovered that my vehicle had received damaged while in the service centers possession. To be specific the rear driver side fender had visible damage (photo included). I spoke to the service manager Frank Gonzalez however he refused to take responsibility and said that he would refer to the shop cameras "when he had time". I filed a claim with my insurance company of caution and they are looking into the matter as I write this. Additionally security was called on me after I complained about the damage. The security guard proceeded to tell me to get the F out of there and also insulted me using racist language. I let the manager (as did other customers) know about this but yet he seemed unbothered and nothing was done about it. I genuinely feared for my safety at this point and was just wanting to leave but my car was being further examined so I did not have access to it. In short my experience with Kia of downtown was terrible. I felt especially wronged being that I have been a loyal customer of the service shop since I purchased my vehicle from their affiliated dealer. I was made to feel like a dishonest person when Frank question me on whether I was telling the truth about the damage to my car. I have done 99% of the service, both oil changes and major intervals, at Kiaodtla but I will never ever patronizine nor purchase a Kia vehicle again. More
by jicama.alx
Employees Worked With
Frank Gonzalez, Christine Romero
December 20, 2021
I am a senior 78 years old. It was my first time negotiating a car lease on my own. Gabriel Alonso made me feel at ease. I hope he is there when I return in a few years. negotiating a car lease on my own. Gabriel Alonso made me feel at ease. I hope he is there when I return in a few years. More
by chaunceydixon
Employees Worked With
Gabriel Alonso
December 18, 2021
They was great to work with.Answered all are questions They was great to work with. Answered all are questions and had the car we wanted They was great to work with. Answered all are questions and had the car we wanted More
by CGIBSONPAVING
Employees Worked With
