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Kia Downtown LA
Los Angeles, CA
2,396 Reviews
See How We Make the Difference at Kia Downtown Los Angeles
There are so many ways that we appeal to our customers, and it all starts with offering you a comprehensive dealership experience here at Kia Downtown Los Angeles. You get all your bases covered from the moment you walk in, and have us to help you every step of your journey as you own your vehicle.
We provide you with many standout new Kia models, while you can also find a quality selection of used cars, as well. No matter what, you're going to find something that you want to drive off in. Along with that, we help you find a way to pay for your new or used ride with car loan and Kia lease options, and work with you the entire time to find the best plan possible.
But, we also provide more than selling or leasing a vehicle to you. All car owners can take advantage of our onsite car service and maintenance department. Our team is highly-trained, and use the latest technology, tools, equipment and Kia parts when we work on your vehicle, to give you a standout experience, and a long lasting ride that is properly cared for.
Throughout it all, you can count on Kia Downtown Los Angeles to give you the experience you desire. If you're interested in taking a closer look at any of the vehicles we have here in our showroom, you can stop in and check them out. We're located at 1945 S Figueroa St Los Angeles, California, and a short drive away from West Hollywood, Inglewood, Culver City and Glendale CA, and look forward to seeing you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,396 reviews
Verified Customer
September 26, 2024
Can I give less than 1 star? In 40 years of getting cars serviced this was the worst experience I have ever had. 1 hour wait past appointment time. Complete lack of responsiv In 40 years of getting cars serviced this was the worst experience I have ever had. 1 hour wait past appointment time. Complete lack of responsiveness on the issue I brought the car in for despite it being my 3rd visit Unhelpful bordering on rude service manager who should not be in the customer service business. Complete lack of respect for my time. The service advisor tried her best but was clearly not enabled to be helpful in any meaningful way. Overall this was an absolutely terrible experience across all possible metrics and I will no go out of my way to tell anyone who asks to never use this dealership. More
by SGEISNER
Employees Worked With
Service Manager - 0 stars
September 25, 2024
September 25, 2024
Eli was great to deal with. Very knowledgeable about the car we were interested in and was a no pressure salesman. Very knowledgeable about the car we were interested in and was a no pressure salesman. More
by thomklohn
Employees Worked With
September 25, 2024
Excellent customer service. Very friendly staff. Extremely courteous. They are very responsive. I would definitely recommend this place. Very friendly staff. Extremely courteous. They are very responsive. I would definitely recommend this place. More
by jcromero7977
Employees Worked With
Desiree Rodriguez was great
September 25, 2024
It was wonderful and friendly. I really enjoyed the time spend there and the service I have received. I really enjoyed the time spend there and the service I have received. More
by Arsen
Employees Worked With
September 25, 2024
Good service they help me get a new car easy this deller is the best one in Los Angeles ca is the best one in Los Angeles ca More
by ELIASDOMINGUEZ249
September 24, 2024
Everyone was kind, patient, engage in wonderful conversation, and efficient. I was in and out in good timing. conversation, and efficient. I was in and out in good timing. More
by GREEN.DAVIDB
