Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Kia Downtown LA
Los Angeles, CA
2,396 Reviews
See How We Make the Difference at Kia Downtown Los Angeles
There are so many ways that we appeal to our customers, and it all starts with offering you a comprehensive dealership experience here at Kia Downtown Los Angeles. You get all your bases covered from the moment you walk in, and have us to help you every step of your journey as you own your vehicle.
We provide you with many standout new Kia models, while you can also find a quality selection of used cars, as well. No matter what, you're going to find something that you want to drive off in. Along with that, we help you find a way to pay for your new or used ride with car loan and Kia lease options, and work with you the entire time to find the best plan possible.
But, we also provide more than selling or leasing a vehicle to you. All car owners can take advantage of our onsite car service and maintenance department. Our team is highly-trained, and use the latest technology, tools, equipment and Kia parts when we work on your vehicle, to give you a standout experience, and a long lasting ride that is properly cared for.
Throughout it all, you can count on Kia Downtown Los Angeles to give you the experience you desire. If you're interested in taking a closer look at any of the vehicles we have here in our showroom, you can stop in and check them out. We're located at 1945 S Figueroa St Los Angeles, California, and a short drive away from West Hollywood, Inglewood, Culver City and Glendale CA, and look forward to seeing you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,396 reviews
September 30, 2024
It was a great experience. The dealership made the process very simple and I appreciate their prompt attention to my needs. The dealership made the process very simple and I appreciate their prompt attention to my needs. More
by RUSS29
Verified CustomerEmployees Worked With
September 29, 2024
Mike was really helpful during check-in and kept communication during progress. He was able to explain the charges and we got the job done. Thank you. communication during progress. He was able to explain the charges and we got the job done. Thank you. More
by KIMKOCHERPARK
Employees Worked With
Mike (advisor), Shuttle service (I didn’t get his name) he was very pleasant and drove me safely to my destination. Thank you.
September 29, 2024
I didn’t like this dealer because they lied to me about the price and how they would do the business with me! So I don’t like them and I don’t trust them either! Thanks the price and how they would do the business with me! So I don’t like them and I don’t trust them either! Thanks More
by LU-RIVERA
Employees Worked With
September 29, 2024
This was my second service experience with this dealer after having a terrible, no good, awful experience at Kia Carson. Unfortunately this time Kia of DTL quoted me a 3 hour service over the phone, and r after having a terrible, no good, awful experience at Kia Carson. Unfortunately this time Kia of DTL quoted me a 3 hour service over the phone, and repeated that time quote at dropoff so I planned my day around this time quote by staying in the waiting area. The TV was blasting obnoxiously loud TV without an ability to lower the volume, and at an hour past the quote delivery I was told it would be another 3 hours. There is nothing to do close by the dealer and DTLA is not a walkable area. The service center needs to quote accurate estimates and then be clear about missing those time goals for people who have pressing schedules. More
by Qma3X
Employees Worked With
Mike Avanecian
September 28, 2024
Absolute worst experience ever. Took my car in for service and repair. First, after arriving on time...took me 50 minutes for my service guy to get to me. They had my car for near Took my car in for service and repair. First, after arriving on time...took me 50 minutes for my service guy to get to me. They had my car for nearly a month, returned it filthy (having left the red marker they use on the windshield) and it was not fixed. They did not clear any of the service notices and 3 days later my tire pressure indicator went on...the pressures were all over the place meaning they did not even look at the tires or they did it very wrong (there is nothing wrong with the tires. Took it back a second time (again having to wait nearly an hour to drop off) for the repair and told them to check the service was performed. Took another month...this time they did fix the charge issue, but they did not check the tires again. The car was cleaned this time, which they seemed to want an award for. Over both periods they had the car, they only called me for updates after my repeated attempts to call or text. While the people were all friendly that doesnt mean good service. I will try the Van Nuys dealer next time and hope they can do better. More
by talbotvoit
Employees Worked With
Jonathan
September 28, 2024
El servicio es grandioso Pablo es el mejor amable atento profesional y gran actitud por eso compramos nuestro Kia, porque Pablo nos atendió súper bien profesional y gran actitud por eso compramos nuestro Kia, porque Pablo nos atendió súper bien More
by EAGLE12714
Employees Worked With
