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Kia Downtown LA
Los Angeles, CA
2,396 Reviews
See How We Make the Difference at Kia Downtown Los Angeles
There are so many ways that we appeal to our customers, and it all starts with offering you a comprehensive dealership experience here at Kia Downtown Los Angeles. You get all your bases covered from the moment you walk in, and have us to help you every step of your journey as you own your vehicle.
We provide you with many standout new Kia models, while you can also find a quality selection of used cars, as well. No matter what, you're going to find something that you want to drive off in. Along with that, we help you find a way to pay for your new or used ride with car loan and Kia lease options, and work with you the entire time to find the best plan possible.
But, we also provide more than selling or leasing a vehicle to you. All car owners can take advantage of our onsite car service and maintenance department. Our team is highly-trained, and use the latest technology, tools, equipment and Kia parts when we work on your vehicle, to give you a standout experience, and a long lasting ride that is properly cared for.
Throughout it all, you can count on Kia Downtown Los Angeles to give you the experience you desire. If you're interested in taking a closer look at any of the vehicles we have here in our showroom, you can stop in and check them out. We're located at 1945 S Figueroa St Los Angeles, California, and a short drive away from West Hollywood, Inglewood, Culver City and Glendale CA, and look forward to seeing you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,396 reviews
Verified Customer
October 06, 2024
Inv No: K1CS363373 Trunk Latch NOT WORKING AFTER I PAID FOR THE SERVICE. Arturo Rios was sending the information to KIA Engineers, to see why or what needed to be done to correct the issue. You KEEP MY M FOR THE SERVICE. Arturo Rios was sending the information to KIA Engineers, to see why or what needed to be done to correct the issue. You KEEP MY MONEY AND DID NOTHING. YOU HAD MY CAR FOR A WEEK AND THE TRUCK LATCH STILL IS NOT WORKING. SO, THE KIA ENGINEERS DON'T KNOW WHAT TO DO EITHER? SO, KIA FEELS JUST SAY NOTHING IS BEST? More
by blake5508
Employees Worked With
Arturo Rios
October 05, 2024
As soon as I entered the entrance, I was grateful that the staff asked me questions, and I was grateful that they responded with a smile despite the language barrier. The only regret was that the rental c the staff asked me questions, and I was grateful that they responded with a smile despite the language barrier. The only regret was that the rental car service got angry and ignored me because they couldn't communicate, so I gave it 4 stars because of that feeling More
by Tommy
Employees Worked With
Julie Romero
October 05, 2024
Not surprisingly the service salesperson, scratch that… I mean advisor …makes up his own pricing for my repairs. It’s the Wild West when it comes to bringing your car in for repair. Whatever they think that mean advisor …makes up his own pricing for my repairs. It’s the Wild West when it comes to bringing your car in for repair. Whatever they think that they can get away with. Battery replacement costs $485. Wait…in the text that someone sent me from the dealership I’m quoted $120 for labor and given the phone number for the parts department. So I call the parts department and they quote me $210 for the battery. Cost is $330. Like I said it’s the West. Plus he holds the car for 2 1/2 days. To replace the battery, inspect the front end, rotate the tires and change the oil? Come on. And for these reasons I will never step in this dealership again. More
by dougstanger
Employees Worked With
Jeff
October 05, 2024
Great service. Advisor really helped and was on top of getting my service warrantied as it still under the 10/100,000 and could find my dad's name in their system. Advisor really helped and was on top of getting my service warrantied as it still under the 10/100,000 and could find my dad's name in their system. Turns out his name was backwards by the selling dealer apparently. Would return again. More
by JUSTMASH3
Employees Worked With
Mike/ service department.
October 04, 2024
I always go to kia dtla for my cars maintenance and Mike is my service rep. He's always very helpful and I truly appreciate it! I highly recommend Mike is my service rep. He's always very helpful and I truly appreciate it! I highly recommend Mike More
by Debb
Employees Worked With
Mike
October 04, 2024
Such great help , and made it possible literally worth the wait and loved the service I’m so happy that they made it happen for me will definitely recommend to family and friends :) the wait and loved the service I’m so happy that they made it happen for me will definitely recommend to family and friends :) More
by lizette2405
Employees Worked With
Gabriel
October 04, 2024
Dtla Kia service has always treated me well. My advisor JULIE ROCKS. She is always polite and informative. I know when I pull up and she attends me I'm in good hands. My advisor JULIE ROCKS. She is always polite and informative. I know when I pull up and she attends me I'm in good hands. More
by DONNAGILFORD3
Employees Worked With
JULIE
