Kia Delray - Service Center

Great servicr Service advisor Josh Fifi was outstanding in his explanation of the services to be performed, he did not try to upsell me, and was on the money when i Service advisor Josh Fifi was outstanding in his explanation of the services to be performed, he did not try to upsell me, and was on the money when it came to estimating the time for my service to be completed. Josh's professionalism and positive demeanor have made me a Grieco Kia customer. More

Worst experience of my life at a dealership First time at this dealership, and it will be my last!! Came in around noon to have my car inspected because of a noise near the engine...Josh Fifi First time at this dealership, and it will be my last!! Came in around noon to have my car inspected because of a noise near the engine...Josh Fifi is the tech taking care of me...he goes over the $110 charge to diagnose the car but let's me know how it will be applied to any service, I was ok with that given that Josh and I discussed 3 possible things that would be the issue, one being the idle pully (about $250 in repairs)...two being the alternator (about $450)...and the third being the compressor, which I was told this was my best option because it is a warranty part and I wouldn't pay anything...that exact sentence came out of josh's mouth...so I figured I'm already 110 in the hole, might as well tell them to fix it because there is still the chance I would walk away paying nothing (as josh told me)...after 20-30mins goes by josh comes into the lobby to give me an "update"...he starts with "I have good and bad news" good news being that the car can be fixed today (I was always under the impression that the car would be fixed today so I don't get how this is the good news, which got me worried for the "bad news") then find out that the bad news is the part he told me was under warranty...yeah well it's not under warranty and the repair is $750+!!!! So now I went from the third option being covered under warranty and not a penny out of my pocket, to $750+ out of my pocket...to top it all off I had asked him to provide me with a shuttle to a near by gym, he told me he will check where the driver is located and follow up with me...I waited about 15mins in the lobby and never got a follow up, I ended up walking in the hot sun to the gym, might as well not offer the "courtesy shuttle"...I will never return to this dealership nor will I EVER recommend this place to ANYONE!!! More

Great and fast Went to get my coupling fixed it was fast and they added the free car wash awesome they have a excellent place to relax and eat snacks and water while Went to get my coupling fixed it was fast and they added the free car wash awesome they have a excellent place to relax and eat snacks and water while waiting on your vehicle to be serviced. More

Al and Bob Both Al and Bob always make sure everything goes smoothly. Always enjoy bringing car in for service Service was done in timely manner as always Both Al and Bob always make sure everything goes smoothly. Always enjoy bringing car in for service Service was done in timely manner as always More

Great service experience with Al Dopman I just had a great service experience with Al Dopman at Greco Kia in Delray Beach. This was a first time service visit here for me and I was really i I just had a great service experience with Al Dopman at Greco Kia in Delray Beach. This was a first time service visit here for me and I was really impressed with Al's professionalism . He was very polite, answered all my questions and concerns, handled my transportation needs, and generally made me feel that I had gotten great service. More

Good customer service Dealership is good at paying attention to customer service. Didn't like having sales approach me when I am there for service. I come to this dealershi Dealership is good at paying attention to customer service. Didn't like having sales approach me when I am there for service. I come to this dealership instead of one that is closer to my home because I am always treated with respect and my business is appreciated even when it is warranty. Thanks :) More

Job well done Brought my Sorrento in for air conditioner and transmission problems. All fixed under warranty in a day. Car was washed and brought out to me. Bob was Brought my Sorrento in for air conditioner and transmission problems. All fixed under warranty in a day. Car was washed and brought out to me. Bob was courteous and professional. Good job by all. More

20,000 mile service Excellent service, down time was minimal, and the price was more than fair. Our tech, Mr. Bob Conklin, was extremely patient, courteous, and knowledg Excellent service, down time was minimal, and the price was more than fair. Our tech, Mr. Bob Conklin, was extremely patient, courteous, and knowledgeable. I am looking forward tony next 25,000 service! More

KIA emblem plastic peeling brought my 2013 optima (no apt) in for the Kia emblem front and rear plastic cover was peeling off....spoke with Robert Cooklin and he told me the sai brought my 2013 optima (no apt) in for the Kia emblem front and rear plastic cover was peeling off....spoke with Robert Cooklin and he told me the said replacement was covered under my car warranty....he checked with parts department to make sure parts were on hand...work order was completed and my went forward for the replacement...Robert is very knowledgeable and conducts business very professionally....the work was finished sooner than expected and the car wash...I would definitely refer Kia owners to Grieco Kia in Delray Beach. More

The usual exceptional service from Al Dopman. Took car in for usual oil change tire rotation. Al provided his normal impeccable service , making my visit easy and efficient . Brining back in next Took car in for usual oil change tire rotation. Al provided his normal impeccable service , making my visit easy and efficient . Brining back in next week for another service of brakes and look forward to anothe smooth visit. More