Kia Delray - Service Center

Al Dopman is the definition of excellent customer service I don't need to drop my car off often but when I do I only go through Al Dopman. He addresses all of my need in a professional, courteous and timly I don't need to drop my car off often but when I do I only go through Al Dopman. He addresses all of my need in a professional, courteous and timly manner. More

Terrific service I arrived ahead of my appointment. Robert took my car in immediately. He advised 1 1/2 hours with a car wash. They had the car ready in 1 1/2 hours. T I arrived ahead of my appointment. Robert took my car in immediately. He advised 1 1/2 hours with a car wash. They had the car ready in 1 1/2 hours. They served great coffee and pastries. You can't ask for a better service experience. More

recall by kia was not notified of a diagnostic charge which I did not order.was told car would be ready in about 3 hours. called 4 times until I got a response. Car was not notified of a diagnostic charge which I did not order.was told car would be ready in about 3 hours. called 4 times until I got a response. Car was ready the next day at 8 am More

Friendly and very helpful Robert is very knowledgeable and friendly . people like Robert are scarce in the business, Robert goes far and beyond to make sure everything is goo Robert is very knowledgeable and friendly . people like Robert are scarce in the business, Robert goes far and beyond to make sure everything is good.Also the dealer as whole doesnt fall behind great coffee and complimentary snacks and cold water More

Great service experience! I went in on Saturday for service and Bob Cooklin was on the ball as usual and had me out in an hour including a free car wash I went in on Saturday for service and Bob Cooklin was on the ball as usual and had me out in an hour including a free car wash More

Service Call My air conditioner went out on a brand new, 144 mile Kia Soul Plus, and I kept getting this "sweet" smell from the engine. I called and was told to b My air conditioner went out on a brand new, 144 mile Kia Soul Plus, and I kept getting this "sweet" smell from the engine. I called and was told to bring the car in. When I got into the car to drive to Grieco Kia, the air conditioner was working but, I decided to bring it in anyway. Luckily for me that I did because, about a block away from the dealership, I received a notice on the screen from Engine Control System - Possible Engine Condition. They took it into the service bay and I waited for the "diagnosis." It was a crack in the coolant housing. They told me that they needed to order the part, they gave me a loaner, and I went home. I was pleasantly surprised to get a phone call the next day, telling me that the car was repaired! I must admit, I'm a bit leary that a brand new car could have a problem like this right away, so I'm keeping an eye on it. The people I came in contact with couldn't have been any nicer! The car is running well - so far, so good! Thank you, Grieco Kia! More

Thank You Another GREAT experience with Al Dopman, my service advisor. I had been so frustrated with your service department, their turnover and lack of custome Another GREAT experience with Al Dopman, my service advisor. I had been so frustrated with your service department, their turnover and lack of customer service but am so happy to have finally have consistently good service! Keep it up!! More

Awesome! Very helpful and faster than I expected! Would recommend to everyone I know! Bob is the best😀 Even got my car washed! Love Grieco Kia😀😀😀 Very helpful and faster than I expected! Would recommend to everyone I know! Bob is the best😀 Even got my car washed! Love Grieco Kia😀😀😀 More

Oil change and Tire rotation Very little wait. Greeted immediately. Based on mileage of vehicle, the suggested service was shared with me. I declined because of a recent purchase. Very little wait. Greeted immediately. Based on mileage of vehicle, the suggested service was shared with me. I declined because of a recent purchase. My vehicle was checked for alignment anyway, and it was shared with me that it wasn't needed. More

Great service Overall very satisfied with the easy process and fast service. It even better when you get a maintenance plan which saves you time and hastle after th Overall very satisfied with the easy process and fast service. It even better when you get a maintenance plan which saves you time and hastle after the sale into servicing your vehicle in the future. It helps alot. Thanx Chris. More