Kia Delray - Service Center

Service Center is lack luster Just a few reasons for my "why" I gave the rating I did... - Felt the service center employee spoke down to me in front of other customers and dealer Just a few reasons for my "why" I gave the rating I did... - Felt the service center employee spoke down to me in front of other customers and dealership employees - Was told I could not use 2 coupons after I asked then suddenly was "allowed" to use them - Was told my car would be washed then it came out unwashed and WAY dirtier than when I brought it in! Oil ALL over the white paint by door handles and greasy smudges ALL over both front windows - Service center employee rushed me when I was asking questions about my $500+ service. Call me crazy but I think a $500 spend entitles me to a few minutes of questions and thoughtful and informative answers - Was told after waiting 2+ hours that the parts that my car needed were not in stock and that I would have to come back. I found this strange becuase I made an appointment and they knew exactly what I was coming in for so I figured those issues would be fixed. - Mechanics left dirty items inside of my car which I returned when I came back for the 2nd time this week More

Car Repair Josh Fiji took care of our car issue, quickly and efficiently. We called with a check engine light, which came on, and he got us an appointment for t Josh Fiji took care of our car issue, quickly and efficiently. We called with a check engine light, which came on, and he got us an appointment for the very next day. The car was taken care of and Josh also took care of a recall that we were not aware of. He is a great tech to work with and is an extremely nice fellow! More

Overall very good. Took a little longer than I liked Overall great experience. The only thing I would recommend is for it to be done quicker. Granted I’m not sure if this is possible. I had to bring my f Overall great experience. The only thing I would recommend is for it to be done quicker. Granted I’m not sure if this is possible. I had to bring my four month old to the service appointment with me. Al is still my favorite in the service department. I had bob this time and he was very nice as well More

Excellent Bob was great! Very friendly and knowledgeable! I was a little nervous as I never go to the dealer for repairs however my car had a recall so I had to Bob was great! Very friendly and knowledgeable! I was a little nervous as I never go to the dealer for repairs however my car had a recall so I had to go there. My experience was so good I'm considering taking my car here for all my repairs and regular maintenance. More

great help came in with sloe leak. fixed flat while car was there, they did other maintancewe relaxed in the waiting area, than looked at the new cars coming out came in with sloe leak. fixed flat while car was there, they did other maintancewe relaxed in the waiting area, than looked at the new cars coming out. More

Quick, complete and good service. Very easy to establish a convenient time for service to be provided. Easy to check in and service was complete quickly. Coffee provided in waiting a Very easy to establish a convenient time for service to be provided. Easy to check in and service was complete quickly. Coffee provided in waiting area was an extra treat. More

Kia experience IRobert Conklin my service manager explained everything that was being done to my car, had a coupon for me and was very helpful and speedy. IRobert Conklin my service manager explained everything that was being done to my car, had a coupon for me and was very helpful and speedy. More

Great. Service The service consultant, Robert Collin made my life easy. Every think was great. The oil chance were a good price and also very fast. Thanks Robert. The service consultant, Robert Collin made my life easy. Every think was great. The oil chance were a good price and also very fast. Thanks Robert. More

Service experience The service advisor, Al Dopman, made the appointment and handled the vehicle and warranty repair in a knowledgeable and professional manner. He has b The service advisor, Al Dopman, made the appointment and handled the vehicle and warranty repair in a knowledgeable and professional manner. He has been my representative since purchasing the the Kia and I will continue to deal with him for any other vehicle needs. More

Great service Never have a problem when I bring in my car for service. The wait was not long and Al Dopman always see that everything goes smoothly Never have a problem when I bring in my car for service. The wait was not long and Al Dopman always see that everything goes smoothly More