1,631 Reviews of Kia Delray - Service Center
Quick and helpful service. Dropped off my car on a Monday evening, and it was finished by the next day! Dropped off my car on a Monday evening, and it was finished by the next day! More
Excellent service. Very efficient. Nice to work with. My rep was very thorough. Much better dealer than Illinois Very efficient. Nice to work with. My rep was very thorough. Much better dealer than Illinois More
We had an excellent service. Soren was our service advisor. Thank you again. It was our first visit there moving from another state. Soren was our service advisor. Thank you again. It was our first visit there moving from another state. More
Terrible they have 0 customer service. They damage my car , and the don't want to fix it, the manager don't even want to come out to talk to me They damage my car , and the don't want to fix it, the manager don't even want to come out to talk to me More
During my 2 visits on a Friday @ Monday waited in waiting room for almost 9 hours. Terrible. waiting room for almost 9 hours. Terrible. More
Dealership completed ghe job quickly and answered all my questions . I would recommend thid dealership questions . I would recommend thid dealership More
They have OK service reps and very slow service techs. My second appointment in two weeks was the deciding factor that I probably won’t be going back. They did not complete the service which was three doo My second appointment in two weeks was the deciding factor that I probably won’t be going back. They did not complete the service which was three doorhandles during my oil change and only did two. Therefore had to come back second week, which took four hours for one handle, unacceptable. More
I dropped off my car because the back tail light is not working and of course the anti theft recall. I picked up the 4 days later, light still not working. When the service rep JB came to talk me he blamed working and of course the anti theft recall. I picked up the 4 days later, light still not working. When the service rep JB came to talk me he blamed it on me stating “you said it was just the light” to which I replied I am not a mechanic. He said well the compartment has water condensation the whole part needs to be replaced! Not to mention no one called me to update me on the status of the car and my husband had to call the service manager to find out. You would think after so many days with the possession of my car the would’ve figured that out. I had to take the car somewhere else. Staff is very unprofessional as well. JB service rep told me to “have a great day” after I said I was taking the car somewhere else. More
We have owned outr two Kia's for almost 10 years. I recently brought our Sedona in for a warrenty repair on the engine. We dealt with John L. in the service department. Not on was there no communicat I recently brought our Sedona in for a warrenty repair on the engine. We dealt with John L. in the service department. Not on was there no communication for 3 weeks with us the work that was prommised was never completed and gave us back a referbisment on the engine not the new engine that was discussed. This dealership the last time we brought our Sedona in stole over $1,000 worth of camping gear as well. Buying a car from here may be great but the service depratment is enought to want to never goback agin!!!! More
Sorren Jackson is the best service advisor I have ever worked with (in my 45 years of driving). He is diligent, courteous and an excellent communicator. He has been fantastic to deal with and a different worked with (in my 45 years of driving). He is diligent, courteous and an excellent communicator. He has been fantastic to deal with and a differentiator when selecting dealerships to service an auto. In addition, Mike (the service technician) did an excellent job identifying and fixing a hidden issue with my EV6. Mike stepped me through the problem, and how he was able to work through the issue with the help of Kia Corporate Technology Team. I highly recommend both Sorren and Mike. They did a fantastic job! More