Kia Delray - Service Center

The service is highly professional and courteous. Work is done in a timely manner and I have nothing but compliments and praise for Helen, the supervisor in charge of my servicing. Work is done in a timely manner and I have nothing but compliments and praise for Helen, the supervisor in charge of my servicing. More

Employees have great customer service and pay attention to what the customer wants. In & out experience with my fabulous new car! to what the customer wants. In & out experience with my fabulous new car! More

It was very easy to get in and out. And thanks for the complimentary car wash. And thanks for the complimentary car wash. More

Friendly service, straightforward estimate with work completed correctly and on time at a fair price. completed correctly and on time at a fair price. More

My service advisor was excellent and service was prompt. I also used some coupons.I found on the internet to help pay for the services. I also used some coupons.I found on the internet to help pay for the services. More

Ivan is the best sales person that I have ever dealt with. He made my experience amazing. Never pushed or rushed me. He took his time to explain my options. He knew every detail about the car I took. H with. He made my experience amazing. Never pushed or rushed me. He took his time to explain my options. He knew every detail about the car I took. He is an amazing asset to your team and I will recommend all my friends and family to him Thank you for making my experience amazing. More

My service was terrible. 4 hours for an oil change and tire rotation! My service representative was nice. 4 hours for an oil change and tire rotation! My service representative was nice. More

The service department does not meet my standards as a current Lexus and prior Lincoln owner. Helen give the impression she hates her job and is a poor representative for the dealership. I was prepared current Lexus and prior Lincoln owner. Helen give the impression she hates her job and is a poor representative for the dealership. I was prepared to order a Telluride but changed my mind due to the service department. More

Service was excellent and Nicole my service representative was very helpful and thoughtful. Will recommend to my friends representative was very helpful and thoughtful. Will recommend to my friends More

First, I am a Kia (manufacturer) customer for life; fantastic vehicles, great price, and they absolutely stand behind their product. Probably not returning to the dealership service department however fantastic vehicles, great price, and they absolutely stand behind their product. Probably not returning to the dealership service department however. When i got there for my appointment, no one spoke to me, at all, for almost 15 minutes. When I was spoken to I definitely felt like a secondary priority, and it looked like everyone else received the same treatment.At the checkin I was asked if I had replaced my brakes yet, because "they told me at my last two oil changes that it needed to be done". I was not told that and on reviewing my paperwork it said that the breaks were in very good condition. I had a medical appointment for a little over 2 hour from then so I said I would wait and make an appointment for next week. I was assured they could complete all the work in time but I decided not to risk it. I was then told I had to sign a waver before I left because of the safety concerns (before they even saw the vehicle). Two and half hours later they pulled my van out (fortunately my next appointment was very accomodating, I do recomend Target Optical for a great experience), telling me that they were only able to change the oil and were not able to complete any of the safety checks or other services...oh yeah and they charged more than they said. Although I was planning to come back for the brakes, I will now be going to the mechanic that the rest of my family swears by. More