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1,195 Reviews of Kia Delray - Service Center
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January 23, 2018
Friendly customer service I dealt with Al in Customer Service.... He was curious and friendly.... He took all my information about the problem I was having.... he informed me t I dealt with Al in Customer Service.... He was curious and friendly.... He took all my information about the problem I was having.... he informed me that he would call me when my car was available.... I received a call from Al informing me what the problem was and that my car was ready... I highly recommend Grieco Kia!!!! More
by CRYSTALBORST
Verified CustomerEmployees Worked With
Al Dopman
January 23, 2018
great was very helpful and the job was done well I will get my car serviced again thank you so much for the nice experience see you next time was very helpful and the job was done well I will get my car serviced again thank you so much for the nice experience see you next time More
by FXSTC96CI
Employees Worked With
robert bob cooklin
January 22, 2018
Routine Service I scheduled an oil change and other routine maintenance via the on-line scheduling app. No problems! I showed up and was signed in quickly. I asked I scheduled an oil change and other routine maintenance via the on-line scheduling app. No problems! I showed up and was signed in quickly. I asked the service rep to check out a few minor things I had noticed on the car and they were added to the check list. During the tire rotation, the front brakes were discovered to be near their service limit. I had them changed out. All in all, I appreciated the prompt, friendly and thorough care I (and the car!) received. Thanks. More
by BDCOOKER
Employees Worked With
Juan Gascon
January 22, 2018
Efficient I purchased my Vehicle in Coral Springs and recently moved to Delray area. As a first time customer I was satisfied with the service. Juan was very I purchased my Vehicle in Coral Springs and recently moved to Delray area. As a first time customer I was satisfied with the service. Juan was very helpful, patient and informative. I truly enjoyed the service. Thank you More
by GONZALEZ21SARA
Employees Worked With
Juan
January 21, 2018
Courteous and efficient Bob Cooklin was cheery and courteous. He answered my questions, expedited my service and made me feel good about it. He explained the service and was Bob Cooklin was cheery and courteous. He answered my questions, expedited my service and made me feel good about it. He explained the service and was well informed More
by ERIELAW
Employees Worked With
Bob Cooklin
January 20, 2018
Very happy with Grieco Kia!! I could not be happier with the care and attention I received from Grieco Kia .From courteous friendly greeting , offering me a ride home and back i I could not be happier with the care and attention I received from Grieco Kia .From courteous friendly greeting , offering me a ride home and back if the estimated wait time would be too long and offering me a cappuccino, to obvious high level professional knowledge and experience, I must say that all the employees I interacted with in service ,sales, and finance are tremendous assets to the Grieco and Kia corporations . More
by scruggers
Employees Worked With
Robert Corklin in service and Kirsten in finance, Mitch Nathan, Al Dopman
January 19, 2018
Very helpful They did a great job at explaining what they were doing. Appreciate the time they took to show me what they did. Also what I didn't know. They did a great job at explaining what they were doing. Appreciate the time they took to show me what they did. Also what I didn't know. More
by TJBAUSUM
Employees Worked With
Al Dopman
January 19, 2018
Grieco Kia did a good job last week on my dash board problem Grieco Kia did a good job on my service call last week. It concerned a light on my dash board. Al Dopman did a good job. Marshall Deutsch Grieco Kia did a good job on my service call last week. It concerned a light on my dash board. Al Dopman did a good job. Marshall Deutsch More
by MARD2211
Employees Worked With
Al Dopman
January 19, 2018
Do not service or purchase your vehicle here WARNING: Do NOT buy a car from here. I purchased a car and within less then 2 months the car breaks down when I’m two hours away in the middle of nowh WARNING: Do NOT buy a car from here. I purchased a car and within less then 2 months the car breaks down when I’m two hours away in the middle of nowhere! A tow bill of 368 dollars later which I have yet to get back btw. I go to Kia for them to tell me there is a engine recall on my vehicle (great) and I’m to submit my tow bill for reimbursement. They wanted me to go rent a car go to enterprise guess what they want a separate deposit so 368+150 deposit (let’s keep adding math) I told them no! They were to get me a loaner car from Kia. I had to Uber home that night! After screaming and yelling enough i get a call next day they have a car. 5 days they had my car for it to break down within a month again a customer stranded. I call Kia what do they say? “If the problem isn’t associated with engine then the tow fee is on you” I’m like are you kidding me?!? I just bought this car! They do a change of engine and literally consistently the car is breaking down. Come to find out they say “it’s a wire that wasn’t pushed in all the way” “has nothing to do with engine” has nothing to do with engine huh? Then my car breaks down again! I take it back again to be told oh it’s a sensor inside the gas tank hmm... 107.77 + labor what do I hear next? “Has nothing to do with engine” ofcourse! So now I’ve taken this car back over and over and here I am stuck with another bill. I call another Kia to be told actually the part is 95 not 107.77 so they even were pricing me wrong and on top of that it was confirmed it’s actually a “workmanship” issue when they take apart your car they obviously have to take apart and disconnect all the hoses so it’s believed the hose to gas tank was not tightened properly similar to how they didn’t connect the electrical wire I had to go back for ironic huh? Dont bother buying a car from here!! Or servicing there! It would be a huge mistake! They’ll do whatever to sell you the car and then leave you high and dry when the crappy car fails. The service department are rude and don’t know a thing! I got super mad and the service guy tells me “well how did you get here this time?” I said driving duh after having my car towed there multiple times his response the manager on duty today? “Well it doesn’t hurt you to drive” really?!??! Look people save yourself the headache. I’m going to corporate and was given the information for the consumer and complaints resource agency which licenses them and yes I’m filing a formal complaint and calling corporate tomorrow. Go to any other Kia! Warning!!!! Just to address this dealerships phony response just an FYI lies. They’ll say anything that’s why I’ve opened a case with corporate. Again don’t waste your time getting a vehicle from here. They’re rude, and liars. I never did anything to there vehicle or im sure I would have heard all about it. We’ll see how the consumer and resource agency handles my compliant and corporate. Heads up when I spoke to other kias they told me over and over how they get calls on Kia of delray over and over due to unhappy customers. That’s also why with the BBB your rating is a F let me be clear an F! But Ofcourse rather then Take responsibility they put up this fake response. Don’t trust it people. And how ironic they don’t address anything but what they want to address in response how interesting right? Not how they treat there customers or how they replaced the wrong tire on my car, or how they threatened me hmmm... scammers. Stay clear of Kia! I gave them the opportunity multiple times to correct it no resolution More
by CVERGNE
Employees Worked With
Supervisors, and my service rep name doesn’t appear, Al Dopman
January 17, 2018
excellent service Just visiting the area but needed to address a small issue with my Kia Optima. Got an appointment the next day and they took care of it right away. Just visiting the area but needed to address a small issue with my Kia Optima. Got an appointment the next day and they took care of it right away. Very pleasant people, especially Bob, so if I lived here I'd be more than happy to give them my business. More
by SNT2005
Employees Worked With
Bob C.
