Kia Delray - Service Center

Service was great and well done as always but customer update was lacking this time around. update was lacking this time around. More

Anthony Salvatierra helped with my vechicle and he was very professional, follow up process was smooth. very professional, follow up process was smooth. More

The dearship is clean and comfortable. Everyone is very nice and helpful. Great place to spend some time. Everyone is very nice and helpful. Great place to spend some time. More

Excellent professional and comprehensive service. My concerns were listened to and addressed. Felt in good hands. My concerns were listened to and addressed. Felt in good hands. More

Courteous professional service advisor discussed what I needed told me how long it would take and did his best to get it put in time needed told me how long it would take and did his best to get it put in time More

Cody is amazing! Thank you for being so honest and kind. You took the stress away and resolved the issues that I had. Thank you for being so honest and kind. You took the stress away and resolved the issues that I had. More

Very good all the way around. Edgar was great and andy smith was very helpful. Recommend this place to anyone Edgar was great and andy smith was very helpful. Recommend this place to anyone More

Helen was trying to be helpful. But every time I want to talk to her, she was on the phone with somebody else, hands-free. So I had to wait until she was finished. There was no on But every time I want to talk to her, she was on the phone with somebody else, hands-free. So I had to wait until she was finished. There was no one else I could talk to, so it was a bit frustrating for me. She asked me, if I wanted them to wash the car, I told her no, that I took care of that myself. I was afraid that would strip the wax that I recently applied to the car.. I was told, it would be at least two hours before my car is ready. I thought that was too long to wait.. When my car was finally done, it looked nice. I’m really not sure at this point if I will take my car back To Kia for service . More

Everything about the service was fine. I was supposed to get a shuttle ride to my house but even though the shuttle driver said they were about 30 minutes away, I waited much longer than 3 I was supposed to get a shuttle ride to my house but even though the shuttle driver said they were about 30 minutes away, I waited much longer than 30 minutes. Almost an hour later even the service rep Cody agreed that we were way past 30 minutes. He called the shuttle driver again and this time told me another 15 minutes to which I declined and took the service reps offer of a complimentary Lyft. Also, I found the cost of the brake service very expensive. Over $600.00 for front brakes and a flush. Since brakes are a common repair that most any places can take care of, I will most likely be going somewhere else for brake services. Other than those two issues, I have no other complaints. More

My review is a one star because my car has been in the shop since three business days, and I have been calling and calling and getting voicemails and leaving messages and even speaking to Anthony, but nev shop since three business days, and I have been calling and calling and getting voicemails and leaving messages and even speaking to Anthony, but never getting any phone calls back. I went two days ago in person cause I lost my patience cause no one would ever call me back to let me know what is happening with my car, just to find out that nobody even touched the car. All I heard was excuses. Today I called because no one still called me even though Anthony promised to call me by the end of the day on Saturday! Again, I got Anthony‘s voicemail and Cody‘s voicemail. It is super frustrating not be able to get any updates or information on what is happening with the car. This service is beyond disappointing… More