1,195 Reviews of Kia Delray - Service Center
Oil changr All staff were warm friendly and helpful when necessary. I came without an appointment but was serviced quickly and efficiently. I was finished and All staff were warm friendly and helpful when necessary. I came without an appointment but was serviced quickly and efficiently. I was finished and paid the bill in less than 1 1/2 hours. Great service. More
2 hour wait? Had my girlfriend drop my car for what would've been an hour service. After 2 hours when all the people who arrived after her was help and left, she d Had my girlfriend drop my car for what would've been an hour service. After 2 hours when all the people who arrived after her was help and left, she decided to see what's going on. the paperwork for the car was left on an unattended desk for who knows how long and the person responsible "was in a meeting" VERY disappointed with the lack of urgency taken. 3rd time I used this location and seems that there is constantly issues? More
All concerns were discussed before proceeding with work Kim was both friendly and efficient. Each concern was carefully addressed before proceeding with any work until I gave verbal approval. The car was re Kim was both friendly and efficient. Each concern was carefully addressed before proceeding with any work until I gave verbal approval. The car was returned on time with all repairs done and the vehicle washed. I have purchased several vehicle here over the years and trust the service department to keep my car running well. More
First service at KIA I took my 2017 Kia Niro for service without an appointment and arrived 30 minutes before opening to see if they could take me that day. I was told it I took my 2017 Kia Niro for service without an appointment and arrived 30 minutes before opening to see if they could take me that day. I was told it was no problem. Car was done including a couple of service recalls (i don't think they were recalls, just addendums). i did have to wait a bit (2 hours), however they offered a ride home if i wanted one. I just waited in the waiting room and had coffee and cookies. With the WIFI connection I managed to keep up with work no problem. More
Needed to have warning light checked Robert Cooklin my service rep was great ! My experience couldn’t have been better. I believe this dealership is truly customer service oriented. I Robert Cooklin my service rep was great ! My experience couldn’t have been better. I believe this dealership is truly customer service oriented. I would certainly recommend this Kia dealership to anyone. More
Excellent service I’m sorry I didn’t get the name of the gentleman when I pulled up with my car He was very courteous and polite. Robert Cooklin was is the gent I’m sorry I didn’t get the name of the gentleman when I pulled up with my car He was very courteous and polite. Robert Cooklin was is the gentleman that handled my appointment. He was very pleasant and went over everything with me. During the 2 1/2 hours or so I was there he would apologize for the long wait. It helped being able to charge my phone have coffee and something to munch on if needed. The ladies room was very clean. More
Worth the drive! Drove 28 miles to visit Grieco Service as West Palm Kia was not my choice. Very happy with the service, length of time spent and courtesy of service Drove 28 miles to visit Grieco Service as West Palm Kia was not my choice. Very happy with the service, length of time spent and courtesy of service staff. Will definitely return. More
Warranty work with no problem. Bob in Service is very good at what he does. He has great knowledge of Kia products and cars in general, and can find most problems quick and get it Bob in Service is very good at what he does. He has great knowledge of Kia products and cars in general, and can find most problems quick and get it fixed. More
service good ,but some of the petty charges made no sense As I said all done but certain charges never discussed before hand Iwould have been a goodidea before I paid bill to explain the charges As I said all done but certain charges never discussed before hand Iwould have been a goodidea before I paid bill to explain the charges More
Warranty Matter Initial experience was very good, AL was wonderful and very friendly. He gave me a business card and said if I needed to, I could contact him or the Initial experience was very good, AL was wonderful and very friendly. He gave me a business card and said if I needed to, I could contact him or the parts department, but better to call the parts department to check on the status of the order. I will need to bring the car back in after the parts comes in. More