Kia Delray - Service Center

Good service. Fast ,and friendly. Car wash was good . Thank you will see you next service . Fast ,and friendly. Car wash was good . Thank you will see you next service . More

Knowledge and honest Nicole was very helpful. She made recommendations that would prolong the life of my vehicle She made recommendations that would prolong the life of my vehicle More

Poor performance - 2x they screwed up Very disappointing No Nothing more to say to this No Nothing more to say to this More

Nicole Pascual is a great Service representative. But there is much room for improvement for Service technicians on the backend. My child and infant car seats were removed and placed unsecured on top But there is much room for improvement for Service technicians on the backend. My child and infant car seats were removed and placed unsecured on top of the back seats. Several of my settings were changed and not put back properly: headlights, side mirrors, rear view mirror, steering wheel, front seat adjustments, second row seat adjustment, driving mode. More

The crew need to be more friendly, my grand daughter pick her car and they are not friendly. her car and they are not friendly. More

It was my first service on my 2025 Sportage that I purchased in November of 2024. When I first got to the service center the attendant told me there would be a charge. I told him I had bought a servic purchased in November of 2024. When I first got to the service center the attendant told me there would be a charge. I told him I had bought a service contract when I purchased the car. I believe I paid $899 for the contract. I was very upset within 2 minutes of arriving. It would have been nice if the service advisor had offered to check on the contract but he did not. I walked over to the finance manager’s office myself to try to resolve the issue. 20 minutes later the issue was resolved. It really just set me back that the service contract was not in the system. I was pissed off to start with as my first experience since I bought the car . It ended up that it was worked out and everyone else treated me very well. More

Very timely call back. Car was finished on time. Only complaint is that I could not get Ride back from the shuttle and could not connect with Anyone to send ride share so I Car was finished on time. Only complaint is that I could not get Ride back from the shuttle and could not connect with Anyone to send ride share so I had to order my own uber. The phone system is not forgiving if no one answers and was not working properly. More

Courtesy, greeted me as soon as I got there and took very good care of me good care of me More

Did job well and they notified me of additional work that had to be done and when job was done. But i had to go back to get my wheel lock back had to be done and when job was done. But i had to go back to get my wheel lock back More

After 2 bad experiences at service it was a pleasure to have everything go smoothly and the man I worked with was lovely have everything go smoothly and the man I worked with was lovely More