Kia Delray - Service Center

Excellent Customer Service Big thanks to Ryan LA Corte, in the service department. He was the first Service Consultant at this location to sit down with me and go over what my S Big thanks to Ryan LA Corte, in the service department. He was the first Service Consultant at this location to sit down with me and go over what my Sorrento needs with the mileage it has while being interrupted a million times by my little girl with absolutely no frustration. Additional he took into account I was on a tight budget and work out the situation to make sure I was able to get what needed to get done for the safety of my family. I have to say waiting 2 hours for an oil is pretty ridiculous and since I agreed to additional services waiting another hour or so is even worse but with the kind and gentle demeanor of Ryan, he made the first half hour less stressful. Additionally, a young lady named Tamara was very pleasurable and entertained my little girl for some of the time, too! That was a great help! More

Excellent service I recently had the pleasure of working with Al Dopman, service advisor at Grieco Kia. I took my car in for regular service. Al addresses all of my c I recently had the pleasure of working with Al Dopman, service advisor at Grieco Kia. I took my car in for regular service. Al addresses all of my concerns, clearly communicated actions taken and checked me out quickly. I really appreciated his attentiveness and will surely ask for Al when I need service. More

Friendly Service Center I thought all those who serviced me were friendly and courteous. They advised of a couple recall items I didn't know about. They also went out of th I thought all those who serviced me were friendly and courteous. They advised of a couple recall items I didn't know about. They also went out of their way to deliver some personal belongings left at the dealership. Even after the initial reason for my visit wasn't properly diagnosed they were willing to see about correcting the matter. More

Great Service at Grieco Kia Al Dopman is great. He always makes sure my car is ready when it's supposed to be and clean. Explains the pricing and what was done. This time after I Al Dopman is great. He always makes sure my car is ready when it's supposed to be and clean. Explains the pricing and what was done. This time after I blew two tires he went out of his way to get my car back to me in time for me to get my son to school. More

Al has great customer service skills. Thanks to Al at the service desk, my experience here was great. He got me processed and updated me on the progress via phone call. Explained everythi Thanks to Al at the service desk, my experience here was great. He got me processed and updated me on the progress via phone call. Explained everything with a great attitude. Thanks again, Al More

They break I pay for the fix I am very displeased with Grieco Kia service. I took the car in to have some warranty work done on a factory recall. I agreed to have some service wor I am very displeased with Grieco Kia service. I took the car in to have some warranty work done on a factory recall. I agreed to have some service work done at 50,000 miles totaling $758. While doing that work they somehow managed to unplug the passenger side side low beam. And they broke the passenger side airbag. I took it back for them to fix the air bag. They charged me $78 to quote reprogram unquote the airbag. That did not solve the problem. Then they tell me they want $1,700 to replace the airbag system on the passenger side but they'll give me credit for the $78 I've already spent for reprogramming. Unbelievable. Will never see me again. More

New tires Our 2007 Kia had never had a wheel alignment and the drive to Florida from Canada resulted in 4 new tires (purchased at Costco) being worn thin on the Our 2007 Kia had never had a wheel alignment and the drive to Florida from Canada resulted in 4 new tires (purchased at Costco) being worn thin on the insides, which was brought to our attention when one of them went flat. Costco then told us about the alignment issue, rather too late. We happened to drive by Grieco Kia and decided to try it out, having become a tad disenchanted with the Costco experience. Al Dopman was our service advisor at Grieco and we couldn't have been treated better. He went out of his way to accomodate our schedule, and the cost estimate that we started with was what we ended up with; i.e., no surprises that needed to be added. We intend to have our car serviced at Grieco in the future while we're in Florida. I gladly recommend Grieco. More

Oil change Great services. I was in and out in less than two hours for an oil change. The service agent was plaisant and reliable Thank you Great services. I was in and out in less than two hours for an oil change. The service agent was plaisant and reliable Thank you More

Excellent Service My Service Advisor AL Dopman was very caring. He explained what was being done to my car. and how long it would take; I could not ask for more. The My Service Advisor AL Dopman was very caring. He explained what was being done to my car. and how long it would take; I could not ask for more. The Service was done to my complete satisfaction. When I come for my next service I hope to deal with Mr Dopman as my Service Advisor. More

Kristie Fudge was great on the phone when I called. Kristin couldn't have been nicer when I called for an appointment and when I came in. I was in and out for a routine oil change in no time. Kristie Kristin couldn't have been nicer when I called for an appointment and when I came in. I was in and out for a routine oil change in no time. Kristie and all the people that have helped me since I bought my car could''t be nicer. I've had many cars, but the people at Grieco have been terrific Alex Goodrich who sold me my car to people that have helped me since with the small problems I've had since< Josua, people at the cashier I know this sounds sappy, but its just a pleasure going here and I wish I could remember everyones names. More