Kia Delray - Service Center

Great Service Dropped my Niro off for its first service - oil change and tire rotation. He is great to work with. The service technicians are great too. My car came Dropped my Niro off for its first service - oil change and tire rotation. He is great to work with. The service technicians are great too. My car came back cleaner than it went in More

Fantastic Very pleased Staff was super. Everyone was very helpful and made sure I was taken care of. Car was done on promised time and done what I asked . Than Very pleased Staff was super. Everyone was very helpful and made sure I was taken care of. Car was done on promised time and done what I asked . Thank you More

I like it a lot My only complaint is there were not enough chairs. People bring other people with them and fill the room. I had to stand around. I think they had a c My only complaint is there were not enough chairs. People bring other people with them and fill the room. I had to stand around. I think they had a coffee table. Not necessary!! Made it harder to get to the middle seat of couch. There should not be a couch. It's very awkward. Employees were very supportive. One lady offered chairs from an office. They are so busy (I am telling everyone to go there) I think they should reconfigure the space allotted for the waitin customers. More

Very easy and convenient My son brought his car in and I spoke to Al over the phone. The interaction was nice, professional and very easy. We were able to get an appointment w My son brought his car in and I spoke to Al over the phone. The interaction was nice, professional and very easy. We were able to get an appointment within a day which was crucial because new tires were needed. More

Engine Recall 2013 Kia Optima SXL Bob Cooklin was very professional & friendly, very enjoyable experience, service with a smile. Will be back for my next oil change. VIP experience! Bob Cooklin was very professional & friendly, very enjoyable experience, service with a smile. Will be back for my next oil change. VIP experience! Advised a co-worker to take her Recall 2013 Kia Optima to bring her car in for the recall. More

Oil change and tire rotation It was a short wait they had changed the okl snc rotated my tires. Also washed my car in less than 29 minutes. Very satisfied Spoke to salesman who It was a short wait they had changed the okl snc rotated my tires. Also washed my car in less than 29 minutes. Very satisfied Spoke to salesman who I purchased car from regarding the fact they never gave me a second key for the car. This I was informed cost $200. The service tech was great he told me they should have given me 2. He said that Fred said I never paid him $332. Which I sent a money order last August. I had not heard from them that they had not received it. He informed me I could not have the second key til I pay him the money he says I owe. I never got to use the year of free are maintenance due to my health. Plus they never fixed the driver seat with a hole in it or the broken speakers that are blown that I j firmed them if immediately and was told it would be done. Plus my air conditioner blew up almost - yr after purchase. I had to replace the entire system and buffer. And I only put 13,000 miles on the car and the tires already need replaced. I would never purchase from this dealer again. Plus they charged me full book and no discount whatsoever. The service with Al I have no complaints about. Fred on the other hand I do. There should be at least a year for major repair warranty even in a used vehicle as I bought it in 2917 and it was a 2012 w 63,000 miles. They said anything that was wrong in the first few weeks they would take car if but never did. Try listening to a radio with blown speakers not fun. Of a seat that had s hole that keeps getting larger and an ac that blows up less than a year after purchase. More

My salary Bob is the best My advisor took me back to work in my car so i didn't have to wait or miss work. They didn't try to sell me on things i Don't need. My advisor took me back to work in my car so i didn't have to wait or miss work. They didn't try to sell me on things i Don't need. More

Emergency battery Terrific servic! My car was towed there for a dead battery. My service advisor Bob Cooklin speedily took care of everything and they even picked me up Terrific servic! My car was towed there for a dead battery. My service advisor Bob Cooklin speedily took care of everything and they even picked me up at home later to retrieve my vehicle!!! More

New Tires.& Oil Change As always, since purchasing my car, Grieco Kia has provided all my service. The service representative Al Dopman makes sure my car needs are met and As always, since purchasing my car, Grieco Kia has provided all my service. The service representative Al Dopman makes sure my car needs are met and I appreciate being a valued customer. More

BETTER THIS TIME I think I should jut go to dealership on Saturdays. You would think it would be crazy busy - this it was not like last time. Shuttle is a definite m I think I should jut go to dealership on Saturdays. You would think it would be crazy busy - this it was not like last time. Shuttle is a definite must if your car is going to be serviced for over 2 hours. More