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1,611 Reviews of Kia Delray - Service Center
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March 10, 2016
Oil change Excellent service I was there later in the day and was probably the last customer. While I greatly appreciate washing the car, the job was not so good Excellent service I was there later in the day and was probably the last customer. While I greatly appreciate washing the car, the job was not so good leaving the Windows a mess. Other than that it was all good More
by IREYNOLDS307
Verified CustomerEmployees Worked With
Al Dopman
March 10, 2016
Check in Great experience with the Service Department. They quickly realized the issue with my car and immediately set up an appointment. They could not have b Great experience with the Service Department. They quickly realized the issue with my car and immediately set up an appointment. They could not have been more friendly and responsive. More
by WESTISLIPROSE
Employees Worked With
Artie Rosenthal, Al Dopman
March 08, 2016
Great service on my 2011 Kia Serento while I was on vacation The most helpful and courteous folks I have ever done business with. Outstanding! My 2011 Kia Serento has 146,000 miles on it. We bought it new in 20 The most helpful and courteous folks I have ever done business with. Outstanding! My 2011 Kia Serento has 146,000 miles on it. We bought it new in 2010. Love it. We cannot find a car we like better, so we're going to drive this one for a while or until we can get a really good trade on a new Kia. Thank you. Gary and Sonia Brinson from Spencer, IN More
by GLB628
Employees Worked With
I don't remember the names of everyone, but they were the most courteous and helpful people I have done business with. I talked with 2 sales people. Very professional. The Service Advisor was outstanding
March 07, 2016
awesome Doug, is professional, honest and all about friendly customer service!!! I have come now for all my oil changes and service. , with the coupons the pr Doug, is professional, honest and all about friendly customer service!!! I have come now for all my oil changes and service. , with the coupons the price is great More
by FRANKGEORGETV
Employees Worked With
Doug
March 06, 2016
excellent service This was the first visit to Grieco Kia. We pulled into the service area and immediately made contact with us. Very friendly. We dealt with Bob (or Bil This was the first visit to Grieco Kia. We pulled into the service area and immediately made contact with us. Very friendly. We dealt with Bob (or Bill) and he was very helpful and friendly. Made checking in very easy. The waiting room was comfortable and there was delicious bakery goods for you to eat. They also had cold water and coffee/tea and hot chocolate Machine. The vehicle was done in about 1 hour. Everyone was friendly and helpful. I would recommend this dealership to anyone. More
by patty261
Employees Worked With
Bill or Bob
March 04, 2016
Had a great experience overall Brought my car in for maintenance and was helped by AL Dopman. Al really took the time to help me with my maintenance request. One of the things i was Brought my car in for maintenance and was helped by AL Dopman. Al really took the time to help me with my maintenance request. One of the things i wasn't expecting was replacing the transmission fluid. Al worked it out to where I can get that done on my next oil change so that way I'm not spending too much at one time. More
by Ernest Williams
Employees Worked With
Al Dopman
March 04, 2016
Professionalism at its best! Al Dopman ROCKS! He patiently worked through several computer screens and explained to me what he was doing to correct a VIN problem with my Optima a Al Dopman ROCKS! He patiently worked through several computer screens and explained to me what he was doing to correct a VIN problem with my Optima and all documented services associated with the car. I truly appreciated his thorough and professional approach to problem-solving. He also made sure the oil change was done in a timely manner, since the VIN problem caused my appointment to be later than scheduled. You are a 10 in my book! Thank you, Mr. Dopman! More
by VIVIAN.WILLIAMS
Employees Worked With
Al Dopman
March 02, 2016
Awesome Doug Barsell awesome service consultant!!! Two car 2 tire replacements. Super fast and very awesome repair!! Will return for any repairs I need for m Doug Barsell awesome service consultant!!! Two car 2 tire replacements. Super fast and very awesome repair!! Will return for any repairs I need for my Kia. More
by PLMBCHKAT
Employees Worked With
Doug Barsell
March 01, 2016
Service issues with a used car Purchased a 2013 Kia Optima for our daughter and the salesperson pointed out on the car fax there was minor accident reported. We took the time with Purchased a 2013 Kia Optima for our daughter and the salesperson pointed out on the car fax there was minor accident reported. We took the time with our salesperson and he confirmed with the dealer there was no structural damage and that it was the front fascia. All the metal appeared to be original. After purchasing the car, we noticed a hard pull to the left when driving at highway speed. Took the car in and they did a tire swap thinking it was the tires. Still the problem existed. Took the car back in a 2nd time because now the car also had an oil and coolant leak and told them about the steering problem we still had and they discovered it was a bad strut on the left front that needed to be replaced. When I asked what the problem was, I was told the strut was bent from the accident the car was involved in. The dealer fixed the oil and coolant leak at no cost to me but they DID NOT cover the cost to replace the $700 strut. Are you kidding me? I was shocked that a dealership like Grieco would not cover that. I was told by the service department that they can't detect every flaw with a used vehicle. To a certain point I get it, but if it's an issue that involves steering and handling and it's a result of a previous accident that was pointed out to us as nothing more than minor, I have a real problem with that especially since this is my daughters first car. Had I known the accident was more severe where it impacted the way the car handled, I would have considered another car on their lot. For this reason, I would strongly consider not purchasing a used vehicle from this dealer as it is obvious on the car I purchased they do not thoroughly inspect it for quality. They did offer a service credit but that is not acceptable as their location is not convenient to where we live. More
by Frustrated buyer
Employees Worked With
Al Dopman
March 01, 2016
service dept instillation of door panel the service to replace my drivers side door panel was as always great. The wait was short, the customer lounge with coffee was excellent. I was very h the service to replace my drivers side door panel was as always great. The wait was short, the customer lounge with coffee was excellent. I was very happy with all services rendered. More
by JERRY.MAHONEY13
Employees Worked With
Al Dopman
